Director Of Information Technology
CurrentAs the Director of IT & Customer Support, I oversee all planning and execution of all IT operations onsite and remotely with external salesmen. Managed the growth of the company’s IT needs ranging from office equipment purchases to installation and implementation of SaaS and IaaS corporate needs. Responsibilities: - Oversee all technology operations with internal and remote employees- Provide solutions to over 7000 customers located in 34 countries- Manage Salesforce org- NPD (New Product Development) PM - design and develop new products- Analyze business requirements of individual departments - Make recommendations on IT infrastructure and carry out implementation - Manage PBX - Develop and control yearly budgets and expenditures- Develop internal, on-site, and remote customer training solutions - Oversee software testing and deployment- Manage Google Apps for Business and Office 365 deployments and administration