Collaborated with co-workers in 6 geographic locations and 3 different countries, and up to 400 client employees, to communicate effectively and ensure uninterrupted development of high profile software project under a critical six month deadline.Designed, developed, coded, tested, and integrated applications for over 500,000 policies in the company life insurance administration system used by approximately 2.5 million customers and over 1,600 employees nationwide.Installed computer hardware and software and performed complex troubleshooting to minimize interruptions in customer’s ability to carry out critical business.Developed client-server applications in Microsoft Visual Basic, SQL and C languages.

Directed the annual completion of 405 professional and leadership development lectures to over 364 personnel in 15 different organizations.Developed, implemented, and managed over 220 staff development programs such as classroom training, on-the-job training, meetings, and conferences.Provided program administration, developed and delivered training courses on a variety of technical and non-technical subjects including professional development, performance improvement, organizational behavior, communication, conflict resolution, workplace diversity, aircraft systems, and inflight procedures.Applied extensive criteria to conduct audits and spot checks, and inspect documentation to ensure 100% compliance with federal and military regulations.Maintained flight and ground qualification and certification records.Coordinated numerous annual training events such as aircrew coordination training, aircraft configuration differences training, ground support equipment qualification, and simulator training.

Flew over 500 hours and supervised 650 aircrew members annually in performance of inflight and ground duties.Executed third cockpit crewman duties including monitoring of forward instruments; cross checking pilot selections; monitoring and adjusting fuel, pressurization, air conditioning, hydraulics, electronics, ice and rain protection, oxygen, and fire/overheat protection systems.Performed Functional Check Flight (FCF) aircraft evaluations to operate, test, and evaluate critical aircraft systems including cabin functions, flight controls, pressurization systems, propulsion system performance, and numerous warning and emergency systems.Supervised flight crew members during inflight and ground training exercises to satisfy FAA required and optional aircrew training, resulting in 40% increase in the qualification of personnel.Directed the loading and unloading of over 35,000 pounds of cargo and 100 passengers per stop.Completed basic weight and balance computations and charts, aircraft configuration, load shift and load planning computations, cargo restraint, area/PSI and shoring, and cargo pallet build-up.

Managed maintenance team responsible for repairing and documenting over 315 aircraft discrepancies annually, reducing workload by 35%.Inspected aircraft repairs according to federal regulations and guidelines.Supervised line operations involving launch , recovery, fueling, preflight inspection, turnaround inspection, and system servicing of aircraft.