With over 20 years of experience in the software industry, I am a senior business solution consultant at Knowledge Touch Pte Ltd, a company that develops and sells PeopleScheduler, one of the top-ranked workforce optimization software applications. I specialize in solution sales, project management, system implementation, and application support for our retail customers, including Carrefour, Real Hypermarket, McDonald's, and others.As a solution consultant and sales expert, I work closely with vendors, system integrators, end-users, and C-level decision makers to uncover their needs, design and deliver customized solutions, and ensure customer satisfaction and retention. I have played a major role in winning several workforce optimization projects in Romania, Taiwan, and other countries, and conducted workshops locally and regionally. I am also proficient in multiple programming languages, databases, software development, web development, GIS applications, and computer-aided dispatch solutions.
Listed skills include Software Project Management, Software Development, Solution Architecture, Pre Sales, and 40 others.