Managed the following projects concurrently on behalf of Merlin and partnering with solution providers for the benefit of various government clients:VA Enterprise Encryption Key Management System Implementation (SafeNet KeySecure)VA WAN Acceleration (Riverbed)VA RedSealVA ForeScoutUS Air Force, Network Monitoring System (NMS) SolarWindsBureau of Prisons, MonsterBureau of Land Management (Riverbed)

Served as an IT Project Manager supporting the VA Office of Information Technology (OIT), Enterprise Project Management Division (EPMD), Enterprise Service portfolio. Managed multiple complex, enterprise-level IT projects. Successfully integrated solutions into the VA enterprise IT environment. Most recently, successfully completed the Tapeless Backup Encryption project, an enterprise-wide procurement and implementation of hardware (Cisco servers, switches, and NetApp storage… Show more Served as an IT Project Manager supporting the VA Office of Information Technology (OIT), Enterprise Project Management Division (EPMD), Enterprise Service portfolio. Managed multiple complex, enterprise-level IT projects. Successfully integrated solutions into the VA enterprise IT environment. Most recently, successfully completed the Tapeless Backup Encryption project, an enterprise-wide procurement and implementation of hardware (Cisco servers, switches, and NetApp storage appliances), software (Commvault), and additional network circuits. Led this highly complex deployment and integration by coordinating efforts among internal VA staff from multiple functional areas, including field IT staff at ~260 VA facilities, OIT Solutions Delivery engineers, OIT Storage analysts, OIT Infrastructure LAN personnel, OIT Platforms and Operating Systems personnel, and vendor personnel from multiple commercial resources. Successfully completed this project within scope, resource and time constraints. Demonstrated problem-solving ability within agile project management (Scrum). Achieved project success by applying project management principles and methods.Ensured compliance with applicable federal laws and regulations. Also ensured compliance with VA policies, standards, and procedures such as release readiness, security, and Design, Engineering and Architecture (DE&A) compliance requirements. Created technical project documentation as required by VA project management processes. Developed Project Charters, Management Plans (PMPs), Acquisition and Financial Management Plans (AFMPs) and other required project artifacts and documentation. Prepared and presented all the briefings for senior OI&T leadership awareness and decision-making. Received consistent positive feedback from VA customer and recognition awards for customer service. Show less

• Led the CSLA Web Development Team. Awarded CSLA Team of the Year, 2010 for successful delivery of new enterprise web application within project constraints. Led the design, documentation, coding, testing, deployment, maintenance, updating, and support of multiple web sites and database web applications using Microsoft development tools (Visual Studio Team System, C# .NET, MS SQL Server and Reporting Services). Responsible for program management of all CSLA software development of… Show more • Led the CSLA Web Development Team. Awarded CSLA Team of the Year, 2010 for successful delivery of new enterprise web application within project constraints. Led the design, documentation, coding, testing, deployment, maintenance, updating, and support of multiple web sites and database web applications using Microsoft development tools (Visual Studio Team System, C# .NET, MS SQL Server and Reporting Services). Responsible for program management of all CSLA software development of enterprise-scale web applications. Set team and individual development goals, assigned development tasks, estimated completion timelines, and established and enforced team software development standards documented in a Software Development Plan. • Presented regular briefings to senior managers and kept them informed of project status and completion timelines. Built, configured and maintained development workstations and Windows 2003/2008 servers. Performed duties of server administrator for multiple production web and database servers. Trained users and customers on hardware and software solutions. Show less

• Analyzed equipment readiness status for 75 military units, identified concerns and recommend solutions, resulting in all units having the necessary equipment to be able to accomplish their missions.• Led a complex project to analyze the impacts of changes to the Army’s Unit Status Reporting (USR) processes. Prepared and presented briefings of project findings and recommended courses of action to the NETCOM G-3, G-4, and G-8 senior leadership, resulting in Army decision makers having… Show more • Analyzed equipment readiness status for 75 military units, identified concerns and recommend solutions, resulting in all units having the necessary equipment to be able to accomplish their missions.• Led a complex project to analyze the impacts of changes to the Army’s Unit Status Reporting (USR) processes. Prepared and presented briefings of project findings and recommended courses of action to the NETCOM G-3, G-4, and G-8 senior leadership, resulting in Army decision makers having accurate and timely information to mitigate potential negative impacts.• Earned the Army Achievement Medal for Civilian Service for exemplary service and dedication while serving as a Logistics Action Officer.• Prepared and issued directives to Army Units to ship equipment in a timely fashion, resulting in NETCOM units being ready for their missions. Show less

• Performed duties as the IT Team Lead and Information Management Officer for the DoD Biometrics Fusion Center, resulting in continued high-availability of the Automated Biometric Identification System (ABIS), the Biometric Identification System for Access (BISA), and the DoD Biometric Expert Knowledgebase System (DBEKS).• Effectively led BFC efforts to upgrade communication lines from two T-1s, which routinely exceeded 100% utilization, to a DS3 circuit by close coordination with Fort… Show more • Performed duties as the IT Team Lead and Information Management Officer for the DoD Biometrics Fusion Center, resulting in continued high-availability of the Automated Biometric Identification System (ABIS), the Biometric Identification System for Access (BISA), and the DoD Biometric Expert Knowledgebase System (DBEKS).• Effectively led BFC efforts to upgrade communication lines from two T-1s, which routinely exceeded 100% utilization, to a DS3 circuit by close coordination with Fort Meade, NETCOM RCIO, DISA, and vendors expediting the circuit installation. This circuit provided critical bandwidth to support warfighters.• Directed all IT Configuration Control Board (CCB) meetings during this time, providing appropriate oversight and ensuring BFC Networks remained in compliance with IT security requirements.• Ensured all BFC IT procurement actions were consistent with Army IT security regulations and compatible with IT infrastructure prior to approval.• Effectively managed the completion of phase two of the BFC Voice over IP (VOIP) system installation, resulting in enhanced voice communications capabilities.• Oversaw the installation of a new backup solution (EMC Legato), resulting in faster, more efficient, and complete backup and recovery services for all BFC information assets.• Led the planning, costing, approval and initiation of the expansion of the BFC server room, resulting in added capacity to accommodate increasing IT demands to support BFC operations.• Led efforts to identify and resolve server room cooling issues and extend the cooling system to the server room expansion area including working with the Army Corps of Engineers to identify actual HVAC requirements.• Oversaw the consolidation of BFC email distribution lists to eliminate unnecessary or unused distribution lists and more accurately reflect the requirements of the BFC staff, resulting in improved communications and effectiveness of all BFC personnel. Show less

• Served as desktop support technician, systems administrator and computer scientist. As a desktop support technician, I supported all CSLA IT solutions including desktop hardware & operating systems, networking, office software, internet browsers, custom software applications, audio/visual equipment, telephones and biometric access control system. • As a systems administrator, I performed server administration, network administration, Active Directory management tasks, MS Exchange… Show more • Served as desktop support technician, systems administrator and computer scientist. As a desktop support technician, I supported all CSLA IT solutions including desktop hardware & operating systems, networking, office software, internet browsers, custom software applications, audio/visual equipment, telephones and biometric access control system. • As a systems administrator, I performed server administration, network administration, Active Directory management tasks, MS Exchange email system management, problem solving and troubleshooting of all CSLA IT systems solutions. • As a computer scientist, I designed, developed, and deployed database web applications. I performed requirements gathering, analysis, design, development and testing tasks. I provided training and application support to the users and customers. Show less

• Received Honor Graduate recognition for finishing in the top 10% of Fellows Class 4. Excelled in multidisciplinary Army training and graduate level course work. Areas of study included leadership, project management, information technology, software development, business process re-engineering, statistical process control, statistical analysis, forecasting techniques, program evaluation, economic analysis, financial management, acquisition, contracting, Army operations, logistics management… Show more • Received Honor Graduate recognition for finishing in the top 10% of Fellows Class 4. Excelled in multidisciplinary Army training and graduate level course work. Areas of study included leadership, project management, information technology, software development, business process re-engineering, statistical process control, statistical analysis, forecasting techniques, program evaluation, economic analysis, financial management, acquisition, contracting, Army operations, logistics management, logistics systems reliability, availability, maintainability, hazardous materials management, human resources, & Army writing/presenting/briefing techniques.• Completed university coursework on time and with perfect marks in pursuit of a Master's degree in Business Administration. Show less

Provided first and second line technical support to the campus community for ethernet connectivity, VOIP, website, and audio-visual products and services.