•Team Leadership: Managed a team of three data annotators, providing guidance, training, and support to ensure high-quality data annotation processes.•Task Coordination: Assigned and prioritized annotation tasks among team members based on project needs and individual skill sets, ensuring timely delivery of annotated datasets.•Quality Assurance: Established and maintained quality control protocols to review and validate annotations, ensuring adherence to project specifications and improving overall accuracy.•Performance Monitoring: Conducted regular performance evaluations and provided constructive feedback to team members, fostering professional development and skill enhancement.•Collaboration: Worked closely with data scientists and project managers to align team efforts with project goals and deliverables, facilitating effective communication and problem-solving.• Process Optimization: Identified opportunities for process improvement within the annotation workflow and implemented best practices to enhance efficiency and productivity.•Data Labeling: Annotate large datasets accurately by labeling images, text, audio, or video to provide training data for machine learning models.•Tool Proficiency: Utilize various annotation tools and software to enhance the efficiency and accuracy of data labeling tasks.•Documentation: Maintain detailed records of annotation processes and methodologies to ensure consistency and reproducibility in data labeling.Key Skills: • Strong attention to detail and accuracy in data handling. • Familiarity with machine learning concepts and data processing techniques. • Proficiency in annotation tools and software (IBM Watson). • Ability to work independently and as part of a team in a fast-paced environment.

• Opened and managed consumer and business deposit accounts, CDs/IRAs, and e-banking products, consistently exceeding customer expectations. • Processed daily teller transactions accurately and efficiently. • Increased supervisory responsibilities, including teller overrides, approvals, and transaction limits. • Assisted customers with safe deposit box services and foreign currency transactions. • Conducted weekly ATM servicing and maintained accurate record-keeping. • Diagnosed and escalated technical issues to ensure optimal service uptime. • Identified customer needs and recommended banking solutions, boosting acquisition and revenue. • Ensured compliance with banking policies and regulatory requirements, mitigating operational risks. • Handled customer inquiries regarding account balances, transaction histories, and service charges. • Completed high-volume money counts accurately, both manually and with machines. • Identified sales opportunities and referred customers to branch financial services. • Educated customers on the use of banking websites and mobile apps to enhance user experience.Key Skills: • Exceptional customer service and relationship management • Strong knowledge of banking operations and regulatory compliance • Proficient in cash handling and transaction processing • Effective problem-solving and technical troubleshooting • Ability to work collaboratively in a team-oriented environment