Brian Therrien
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Brian Therrien Email & Phone Number

Strategic Banking Professional | Expertise in Customer-Centric Solutions & Compliance | Certified in AI & Emerging Technologies for Operational Transformation
Location: Golden Valley, Arizona, United States 2 work roles 2 schools
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Role
Strategic Banking Professional | Expertise in Customer-Centric Solutions & Compliance | Certified in AI & Emerging Technologies for Operational Transformation
Location
Golden Valley, Arizona, United States

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Brian Therrien is listed as Strategic Banking Professional | Expertise in Customer-Centric Solutions & Compliance | Certified in AI & Emerging Technologies for Operational Transformation based in Golden Valley, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Brian Therrien.

Brian Therrien previously worked as Senior Data Annotator / Data Analytics at Zions Bancorporation and Teller III / Lead Teller at National Bank Of Arizona. Brian Therrien holds Business/Commerce, General from Moorpark College.

Profile bio

About Brian Therrien

I am a technology-driven and detail-oriented banking professional passionate about transforming customer experiences and driving business growth. With a proven track record of delivering exceptional service, I thrive in fast-paced environments where I can leverage my expertise in cash handling and relationship building. I believe in the power of integrity, respect, and compassion, and I am committed to serving customers with excellence.Key Skills: • Exceptional Customer Service: Renowned for consistently positive feedback and high satisfaction ratings, I create meaningful connections with clients. • Effective Communication: Adept at interfacing with executives and peers alike, I act as a liaison to foster collaboration and understanding between teams. • Leadership and Responsibility: A reliable professional, I have successfully taken on increasing levels of responsibility, demonstrating my competence and commitment. • Banking Operations Proficiency: Skilled in various transactions, including cash handling, drawer balancing, cash advances, and loan payment processing, ensuring smooth operations. • Product Knowledge: Extensive understanding of banking products and services, with a knack for effectively communicating and promoting them to customers. • Regulatory Compliance: Familiar with industry standards and guidelines, I ensure strict adherence to compliance requirements in all processes. • Technological Proficiency: Comfortable operating computer systems and standard office equipment, I stay ahead of the curve with new and emerging technologies. • Attention to Detail: Accurate and efficient in data entry and typing, I maintain high productivity levels while upholding quality standards.

2 roles

Brian Therrien work experience

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Senior Data Annotator / Data Analytics

•Team Leadership: Managed a team of three data annotators, providing guidance, training, and support to ensure high-quality data annotation processes.•Task Coordination: Assigned and prioritized annotation tasks among team members based on project needs and individual skill sets, ensuring timely delivery of annotated datasets.•Quality Assurance: Established and maintained quality control protocols to review and validate annotations, ensuring adherence to project specifications and improving overall accuracy.•Performance Monitoring: Conducted regular performance evaluations and provided constructive feedback to team members, fostering professional development and skill enhancement.•Collaboration: Worked closely with data scientists and project managers to align team efforts with project goals and deliverables, facilitating effective communication and problem-solving.• Process Optimization: Identified opportunities for process improvement within the annotation workflow and implemented best practices to enhance efficiency and productivity.•Data Labeling: Annotate large datasets accurately by labeling images, text, audio, or video to provide training data for machine learning models.•Tool Proficiency: Utilize various annotation tools and software to enhance the efficiency and accuracy of data labeling tasks.•Documentation: Maintain detailed records of annotation processes and methodologies to ensure consistency and reproducibility in data labeling.Key Skills: • Strong attention to detail and accuracy in data handling. • Familiarity with machine learning concepts and data processing techniques. • Proficiency in annotation tools and software (IBM Watson). • Ability to work independently and as part of a team in a fast-paced environment.

Apr 2021 - Apr 2024

Teller Iii / Lead Teller

Kingman, Arizona, United States

• Opened and managed consumer and business deposit accounts, CDs/IRAs, and e-banking products, consistently exceeding customer expectations. • Processed daily teller transactions accurately and efficiently. • Increased supervisory responsibilities, including teller overrides, approvals, and transaction limits. • Assisted customers with safe deposit box services and foreign currency transactions. • Conducted weekly ATM servicing and maintained accurate record-keeping. • Diagnosed and escalated technical issues to ensure optimal service uptime. • Identified customer needs and recommended banking solutions, boosting acquisition and revenue. • Ensured compliance with banking policies and regulatory requirements, mitigating operational risks. • Handled customer inquiries regarding account balances, transaction histories, and service charges. • Completed high-volume money counts accurately, both manually and with machines. • Identified sales opportunities and referred customers to branch financial services. • Educated customers on the use of banking websites and mobile apps to enhance user experience.Key Skills: • Exceptional customer service and relationship management • Strong knowledge of banking operations and regulatory compliance • Proficient in cash handling and transaction processing • Effective problem-solving and technical troubleshooting • Ability to work collaboratively in a team-oriented environment

Jun 2018 - Apr 2024
2 education records

Brian Therrien education

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What is Brian Therrien's role at their current company?

Brian Therrien is listed as Strategic Banking Professional | Expertise in Customer-Centric Solutions & Compliance | Certified in AI & Emerging Technologies for Operational Transformation.

Where is Brian Therrien based?

Brian Therrien is based in Golden Valley, Arizona, United States.

What companies has Brian Therrien worked for?

Brian Therrien has worked for Zions Bancorporation and National Bank Of Arizona.

How can I contact Brian Therrien?

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What schools did Brian Therrien attend?

Brian Therrien holds Business/Commerce, General from Moorpark College.

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