Brian Thornton Email & Phone Number

• Project/Property management overseeing day-to-day activities for multiple turn/dispo projects on HPAproperties, including vendor assignment, determining final scopes of work, setting expectations, managing timelines.
• Perform root-cause analysis to identify issues in the rehab process with the goal ofimproving both asset and resident health
• Review the framework of established operational policies, processes and procedures torecommend strategic changes relating to CTM (cost to maintain) to improve HPA’sability to make homes ready for move-in or dispo/sale
• Cross-team collaboration with various departments and stakeholders includingDispositions, Sales, Leasing, Asset Management, Portfolio, Resident Resolutions, andregional market pods
• Subject Matter Expert (SME) for High-Cost Home team as well as for ResidentResolutions and regional market pods on escalated cases with complex issues
• Projects include reviewing issues related to pre-leasing/occupied maintenance and determining next steps, reviewing delayed/high-cost turn projects to determine key roadblocks and best practices moving forward.

Greater Atlanta Area

License #389414, expires 7/31/2026

• Conduct thorough home inspections for buyers under contract during due diligence.
• Inspections include testing and verifying the safety and functionality of all major systems and components related to Plumbing, HVAC, Electrical, Roofing, and Foundation, as well as any other material findings that may.

• Empower homeowners with thorough inspections, accurate diagnoses, and effective solutions.
• Coach team in properly inspecting and diagnosing property damage due to settlement issues, constructing clear and persuasive project repair proposals, and delivering compelling repair solutions for a wide range of.
• Drive optimal results by leveraging key performance indicators (KPIs) to assess, using insight to guide ongoing training and mentorship of the team.
• Spearhead the establishment of consistent processes within the team, resulting in a more streamlined and consistent approach.
• Actively participate in weekly leadership meetings alongside the owner and department stakeholders.

• Created residential construction scopes of work (SOWs) for homes under renovation by providing expert guidance that rendered high-quality outcomes.
• Reviewed home inspection and engineering reports to determine the extent of property damage and construction repairs needed.
• Spearheaded the update of construction renovation guidelines in collaboration with the leadership team, revitalizing detail and quality standards.
• Served as the subject-matter expert (SME) across the organization for foundation, waterproofing, drainage, resale, and property maintenance issues.
• Meticulously reviewed project draw requests and cultivated strong relationships with contractors and vendors, setting the stage for efficient project completion.
• Leveraged data analysis and key performance indicators (KPIs) to identify and present valuable insights and recommendations to high-level stakeholders.

· Effectively plan, schedule and manage turnkey renovation projects from the initial GC award thru to market-ready completion, to include communication with field-based Project Managers, Field Managers, Market Manager and other stakeholders to ensure projects meet designated timelines and budgets, and are performed to a high-quality standard· Conduct.

Greater Atlanta Area

- Conduct home assessments utilizing Zillow’s evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work- Show outstanding customer service skills that exemplify Zillow’s brand to provide the best possible Shelby/Sebastian experience while empowering them to unlock life’s next chapter- Serve as a resource.

- Manage home renovations for Zillow Offers, including overseeing general contractors, subcontractors and trades, managing change orders, punch lists and quality control as well as executing a seamless renovation experience while being cost-effective and ensuring timeliness and high-quality standards- Contribute positively to building and sustaining a.

-Serve as the subject matter authority contact for the Resale team including Market Sales Managers, Transaction Managers, and Asset Manager roles on all repair & maintenance matters within the Resale process- Help to ensure policies and processes are followed and provide feedback for training opportunities- Provide review & advisement on Inspection.

Greater Atlanta Area

-Business development and relationship building of prospective commercial customers.-Initiate, develop and maintain relationships with key centers-of-influence (COI) contacts within businesses, churches, schools, hotels and retail establishments.-Develop and conduct presentations to commercial realtors, contractors and property and community managers to.

-Sales Manager/Trainer for top residential waterproofing/structural repair company in Georgia.-Led by example. Modeled to rest of sales team what was expected of them.-Grew sales from $14.5million to $21.5million in first twelve months as Sales Manager.-Ranked in top 10 Dealers nationwide in Total Product Sales (out of 130 dealers).-New hire interviewing.

-Started the company from scratch and built it into one of the premier event planning/rental companies in metro-Atlanta consisting of an inventory of over fifty rental pieces.-Established and maintained long-term relationships with residential, retail and corporate customers.-Responsible for the complete operations of the business, handling anything from.

Bachelor Of Business Administration (B.B.A.), Marketing

Education record