Brian To Email & Phone Number

San Marino, California, United States

Los Angeles Metropolitan Area

As a Learning Services Associate, I designed high-impact learning deliverables to an array of clients in multiple industries. In addition to instructional design projects for clients, I also contributed to many internal initiatives to affect firm culture, including developing content for the National API Mentorship Circle.Some of my specific contributions.

Burbank, CA

As the Training Specialist for the Burbank Airport location, I developed new S.O.P.s and regularly updated existing practices to increase operational efficiency and improve the customer experience. After working with management to set learning goals, I facilitated training to effectively achieve desired outcomes. I also worked with identified.

Los Angeles, California

Curated a comprehensive Recruiting Report, tracking job requisition statuses for seven different business units: Administration, Bookstores, the L.A. Coliseum, Hospitality, Housing, the Radisson Hotel, and TransportationUtilized Workday HRIS to create, convert, and delete positions and job requisitionsSourced candidates using online job boards such as.

Utilized knowledge of organizational psychology and best practices to design scenarios and strategic initiatives for a business simulationPresented and executed the business simulation for executives at the annual Auxiliary Services Senior Leadership RetreatSupported the Learning and Development team by performing various administrative tasks

Pasadena, CA

Prepared new business submissions for Insurance Underwriters by compiling relevant paperwork, performing preliminary property research, and checking for previous coverage and loss control issuesAssisted in onboarding new hires by training them in the usage of proprietary insurance and database softwareWorked with developer of aforementioned software.

Pasadena, CA

Performed various administrative duties for multiple companies, including filing and processing documents as necessary for the given positionCoordinated with multiple team members and multiple departments to complete projects

Pasadena, CA

Monitored and organized in-store merchandise in order to maintain an accurate inventoryProvided customers with technical advice and assistance with tablet devices to ensure customer loyalty and promote productsDrove sales by demonstrating product features and providing customer serviceHelped train new booksellers

Conducted 2nd-round interviews, filtering for candidates that fit the team culture and demonstrated a strong work ethicAssisted in the establishment of new branches in Riverside and Encino, CA by onboarding account associates and training them in the application of marketing systemsDesigned and implemented four new sales campaigns, each generating over.

El Monte, CA

Performed patient intake and program orientation in order to build rapport and help patients adjust to their new environmentWorked with patients to develop life skills such as medication compliance, personal hygiene, resume writing, and interviewing for jobsFacilitated groups with patients and provided support as needed

Master'S Degree, Applied Psychology

Bachelor Of Arts (B.A.), Psychology