- Led the architecture and development of the data access, business logic, and front-end tiers of a new set of applications as well as the migration of legacy applications using standard methodologies and software design patterns such as dependency injection, inversion of control, and automated unit testing.- Worked with the hospital administration, doctors, nurses, and other end users to gather requirements, demonstrate new or modified applications, and solicit feedback to guarantee an optimal user experience before deploying changes.- Performed numerous code reviews to ensure that architectural guidelines and best practices that were standardized for the team were followed and adapted where necessary.- Acted as a mentor to fellow employees as they learned new languages during their transition from maintaining legacy applications to developing current projects.- Implemented a continuous delivery system that performed automatic deployments to development, testing, staging and production environments.- Administrated the State of Utah's multi-agency Microsoft Team Foundation Server and assisted with the migration from TFS 2010 to TFS 2015 for each agency.

- Assisted in converting various portions of a C# Windows Forms application to a Model/View/Presenter architectural paradigm using WPF, WCF and Silverlight technologies.- Discovered and corrected a flaw that was preventing parallelized requests to distributed WCF services, which improved application performance by approximately 40%.

- Promoted internally to be a software engineer for a team that built custom applications for customer service representatives around the world.- Assisted in maintaining, building upon, and consolidating many applications that had a large and diverse user base of internal employees. Utilized .NET technologies such as C# and ASP.NET to implement solutions to common problems that groups within the various service centers faced on a daily basis.- Built and maintained various automated systems that generated work for representatives based on numerous factors of a user’s account. These systems also gathered and compiled data that was used during the review of each account.- Assisted in creating a single application for all work done by various departments, which resulted in the consolidation and retiring of many small applications that had an aging code base and were difficult to maintain.- Worked closely with core platform teams based in San Jose to implement a system to document various interactions with eBay users.- Managed the team’s source code repository through a Microsoft Team Foundation Server installation.- Utilized a content management system for documentation of tools and applications that were built and maintained by the team.

- Handled live chat and email interactions with eBay users dealing with account security concerns.- Reviewed users’ accounts on a regular basis to ensure that no security issues were present.- Built various scripts and applications to facilitate faster workflows within the department and was consistently the top performer. Single-handedly raised a certain performance metric from 10-15 reviews per hour to over 75 reviews per hour and shared the improved workflows with other employees.