Brian Francis Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Santa Monica, California, United States

I help customers at Nordstrom find the perfect shoes by welcoming them, offering style advice, and ensuring a comfortable fit. I provide knowledge about various brands and styles, process purchases, and suggest additional items. I keep the shoe section organized and work with my team to meet sales targets and deliver excellent service. Staying updated on the latest shoe trends is also part of my job

Coordinated with clients to grasp an understanding of their vision to then coordinate with a studio manager to book a photo shoot at a convenient time slot.By making use of my time management skills and my fast workflow I was able to edit the footage and have it delivered by the next day to meet deadlines. Assisted stylist with finding the correct model to shoot in the look she had in mind.Contributed creative feedback to the Production Team while shooting behind the scenes to ensure the best shot was being captured.Created visual content with smartphone and Mirrorless Cameras for videos, Reels, Stories, and behind-the-scenes so clients can market their creative projects.Designed and implemented an aesthetically appealing social media strategy to align with the client's goals.Set up Cameras and lighting in a creative way to fit the mood of the client's video. Successfully built and drove traffic to a Squarespace and WordPress site so clients can grab images easily.Utilized the following to create projects: Social Media, Davinci Resolve, Adobe Photoshop, Adobe Lightroom, Adobe Premiere, Adobe After Effects, Windows, Mac, Final Cut Pro, Ableton, Waves Audio, Nikon, Canon, Sony, and many more.

Los Angeles Metropolitan Area

Established and maintained quality customer/client relationships by providing accountability and quick chat replies, to book the most convenient time slot for the customer's schedule. Utilized strategic thinking, Attention to Detail, and creativity to ensure that multiple large Ikea furniture pieces are built in a short time frame. Gave assistance to clients by taking advantage of my problem-solving and interpersonal skills to move large items into tight spaces. With my hard work ethic and my ability to think on my feet I was able to come up with different ways to complete a task when an important tool was missing. By utilizing discipline and Time management I was able to Photograph an event at night and have the photos edited and sent out before noon the next day.

Los Angeles, California, United States

Transferred up to 8 pallets of 50lb paint buckets in a box truck and manually unloaded them on construction site utilizing a pallet jack and lift gate.Delivered last minute shipments to customers so construction workers can continue renovating.With my ability to adapt combined with my hard work ethic I was able to complete multiple deliveries per day in a timely manner.

Rdu

Investigated and escalated any suspicions or emergency situations Swiftly and efficiently to ensure the safety of guests.Utilized my customer service and interpersonal skills to calm down angry passengers as I took time out to call around to several different airports to locate their lost luggage.Checked for proper Identification at the ticket counter and gate.Checked in passengers accepted bags and issued boarding passes.Cleaned Airplane seats and lavatories during and after deplaning.Worked late nights and holidays voluntarily because of delayed flights.Delt with angry passengers.Made announcements to a flight full of passengers as they wait for info.Tracked incoming flights so I can meet the plane at the gate and pull up jet bridge.Made announcement to all passengers to switch gates.

Rdu

Investigated and escalated any suspicions or emergency situations Swiftly and efficiently to ensure the safety of guests.Answered incoming calls to help potential customers find the best route to their ideal destination.Utilized my customer service and interpersonal skills to calm down angry passengers as I took time out to call around to several different airports to locate their lost luggage.Checked for proper Identification at the ticket counter and gate.Checked in passengers accepted bags and issued boarding passes.Cleaned Airplane seats and lavatories during and after deplaning.Worked late nights and holidays voluntarily because of delayed flights.Delt with angry passengers.Made announcements to a flight full of passengers as they wait for info.Tracked incoming flights so I can meet the plane at the gate and pull up jet bridge.Made announcement to all passengers to switch gates.

Rdu

Investigated and escalated any suspicions or emergency situations Swiftly and efficiently to ensure the safety of guests.Answered incoming calls to help potential customers find the best route to their ideal destination.Utilized my customer service and interpersonal skills to calm down angry passengers as I took time out to call around to several different airports to locate their lost luggage.Checked for proper Identification at the ticket counter and gate.Checked in passengers accepted bags and issued boarding passes.Cleaned Airplane seats and lavatories during and after deplaning.Worked late nights and holidays voluntarily because of delayed flights.Delt with angry passengers.Made announcements to a flight full of passengers as they wait for info.Tracked incoming flights so I can meet the plane at the gate and pull up jet bridge.Made announcement to all passengers to switch gates.

Raleigh, North Carolina, United States

Established and maintains quality customer relationships by delivering exceptional customer service.Monitored online & retail store inventory to be re-ordered.Organized clothes by style, size, and color.Rearranged merchandise so it could be visually appealing.Took care of cash drawers in multiple checkout stations to ensure adequate cash supply.Helped customers find the right size, color, and style that suits their needs.Organized stockroom to make room for new merchandise.Informed customers about sales and signed them up for rewards cards.

Durham, North Carolina, United States

Ensured smooth transitions and effective communication between back of house and front of house so we could successfully set up before guest arrive.Caterer for weddings, Conferences, and picnics for Verizon. (I helped Set up the venue then Handed out food & drinks, Maintained food stations, and cleaned up when it was over.

Hollywood, Florida, United States

Showcased my ability to work as a team to set up a warehouse for Ross. We placed racks on the wall and cleaned up trash afterwards.

Raleigh, North Carolina, United States

Provided high touch customer support by responding to emails and phone calls.Recorded inquiries, complaints, comments, as well as actions taken.Answered customers' questions regarding merchandise and pricing.Handled high call volume and cooperated with different departments to come up with the best solution for the consumers.