Brian Lemaster Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, US

-.Perform NET/C#, WPF and SQL development for teams using Agile project workflows- Create new features for industry-leading property management software product- Implement solutions for small, high impact tickets- Perform code reviews to verify that proposed changes are optimal and will not introduce bugs

95877 Bezons, FR

Specialist in supporting Cloud Services business. Supported VP- and director-level management in both North America and globally by providing structure, planning, and reporting. Supervised day to day activities of junior analysts to ensure the quality of their work. Analyzed performance metrics to optimize on- and off-shore staffing levels. Responsible for.

95877 Bezons, FR

Specialist in supporting Network and Datacenter Services business. Supervised day to day activities of junior analysts to ensure the quality of their work. Used both Gartner and internally developed key performance indicators to measure network support business and define onshore and offshore staffing needs. Responsible for 6.5M per month internal billing.

95877 Bezons, FR

This major promotion was facilitated by the combinations of business, technical, and soft skills I developed in my former roles. I was responsible for cost recovery, evaluating performance against key performance indicators, and operational and financial business reviews for service desk, onsite support, and workplace services lines of business.

95877 Bezons, FR

My collaboration skills increased as I worked closely with reporting system users to understand their needs.

95877 Bezons, FR

I continued developing business and technical skills by supporting reporting systems that provided operational metrics to managers.

I was responsible for administration and development for a reporting dashboard used by managers of onsite technicians. I developed collaboration skills as I worked closely with these managers to understand their needs. I developed a thorough understanding of the onsite support business.

I mastered the technology platform of the knowledge base. I applied innovations to the knowledge base application by porting it to current web technologies using ASP.NET web forms and SQL server. In the database I designed tables and created relationships, constraints, and stored procedures, and also created and managed database connections. I delivered.

I created knowledge base content for service desk agents, and became curious about the technology behind the knowledge base. The knowledge base developer became one of my mentors.I developed web applications with CRUD functionality using HTML, CSS, MS Access, and classic ASP.

I was promoted rapidly within the service desk, and began making connections and finding mentorship within the company.

.Net Web Application Development Bootcamp

Bachelor’S Degree, History

Associate’S Degree, Liberal Arts