Brian C. Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Global IT manager

San Francisco, California, Us

Amazon SubsidiaryIT Manager for North America

San Francisco, California, Us

IT Lead for North America

San Francisco, California, Us

Seattle, Wa, Us

Sunnyvale, Ca, Us

San Francisco, Ca, Us

SFJAZZ October 2013 to PresentThe first non-profit facility of its kind in the United States, SFJAZZ supports education of Jazz as an art form and showcases Jazz talent in the performing arts community.Applications Specialist September 2014 - Present Selected Accomplishments:• SME for Tessitura CMS, UltraGrid, LOLA (Low Latency Audio Video Streaming System) and other apps; provide configuration, trouble-shooting, support and training• Support the management of SFJAZZ contract IT vendors to ensure high levels of efficiency, productivity• Support the expansion of outreach initiatives of SFJAZZ Artistic and Educational offerings through the innovative use of technology while optimizing budgetary impacts• Participate in the SFJAZZ/CalREN (California Research and Education Network) partnership to support online learning through testing, documenting and refining advanced point-to-point networking technology • Coordinate long-term technology strategic planning activities in alignment with SFJAZZ objectives and mission• Coordinate and support the design and management of IT processes • Define and manage the learning and development program for staff on basic and advanced applications to improve performance and efficiency in the technology environment • Analyze and plan hardware upgrades to maximize budgets while focusing on high-quality, long-lasting changes• Coordinate the integration of IT elements across the facilities and production environment in conjunction with the Facility Operations Manager and the Director of Operations for the venue• Administer Google Apps, Tessitura, Avaya IP Office (VoIP)

San Francisco, Ca, Us

The first non-profit facility of its kind in the United States, SFJAZZ supports education of Jazz as an art form and showcases Jazz talent in the performing arts community.Worked with SFJAZZ through 1.5 very fast-paced years of progressive IT responsibility beginning with IT Support contract and progressing to applications support and infrastructure management.

San Francisco, Ca, Us

• Administered computer systems and network and office systems• Handled end-user hardware and software requests• Troubleshot employee issues with hardware, software, applications and networks• Configured new employee computers and phones• Configured network requests for TEDWomen, Samsung, TEDIBM and more• Maintained inventory of equipment and vendors• Collaborated with a variety of IT vendors• Researched and recommended IT hardware and services• Developed, recommended, and scaled IT resources for a growing organization• Provided remote support to offsite employees • Fixed and redeployed workstations• Fixed, reconfigured and redeployed Windows 2008 DNS/DHCP/file servers• Managed and configured SFJAZZ email accounts (google)

San Francisco, Ca, Us

• Handled end-user hardware and software requests• Worked to troubleshoot employee hardware, software and applications issues• Provided remote support to offsite employees • Configured new employee computers and phones

San Mateo, California, Us

• Researched and scoped data and telephony upgrade project• Researched and documented wireless printer solutions • Documented and reported on security policies• Handled end-user hardware and software requests• Responsible for troubleshooting employee hardware, software issues• Provided remote support to traveling employees

London, Gb

• Planned and configured hardware and software upgrades for various departmental needs• Set up hardware for new employees and interns• Migrated 1000+ users to Windows 7 • Migrated 1000+ users to Outlook

Economics

Economics