Bridget D. Email & Phone Number

London Area, United Kingdom

Implementation of DORA regulations and creating a global framework for Crisis Management and Business Continuity scalable to many types and size of insurance business. Provided SME Change and PM knowledge for the implementation of Ops. Res and Risk processes.

London, England, United Kingdom

Implementing regulations - SFDR / TCFD / Article 8 / Article 29. Consumer Duty and Operational Resilience implementation

London, England, United Kingdom

Consulting as a Project Manager for SMEs. Implementing ESG reporting and solutions. Maintaining Operational Resilience and Scoping Consumer Duty

London, England, United Kingdom

Worked on Regulatory Bank Of England requirement to de-risk the organisation in the event of forced divestment of entities.

London, England, United Kingdom

Within organisation infrastructure change, managed stakeholders, obtained buy in from impacted staff. Created implementation, communications and project plans. Delivered the Target Operating Model

London, England, United Kingdom

Consulting to support SMEs to understand the regulatory environment and provide processes for reporting to ensure compliance. Analysed golden source of data and advised on data strategy.

London, United Kingdom

Worked within the Divestment Program, / Finance function, managing change, analysing impacts and finding SRP solutions.

London, England, United Kingdom

Responsible for delivery of Front Office and IT, Operational processes for the purpose of managing change implementing solutions.

London, United Kingdom

Identified a change strategy for the review and redress of complex cases within IT, Operations and Remediation. This involved stakeholder management with the Policy Team, IT, Ops, Legal Teams, Risk to ensure that the new processes and data would be implemented with minimal impacts and risk.

London, England, United Kingdom

Within Loans Migration Change Program, delivered change activities required within Credit Risk and Collections + Recoveries to enable the the transfer of data from a legacy platform to a third party provider. Engaged with third party credit agencies to ensure changes did not impact credit scoring for customers.

London, United Kingdom

The objective of the team was to formulate an initial Target Operating Model for change within Operations and implement recommendations for review by senior management. This work provided me with a deep and overarching knowledge of all the activities conducted by 24,000 staff i.e. systems, processes and data used within Operations.

London, United Kingdom

Within LBG Commercial and Corporate Banking my role was to identify impacted functions, and deliver a set of activities to manage so that change could be delivered within the regulatory deadlines.

Rbs - Ec2 - Premier Place

Managed 22 Regulatory, Credit + Market Risk, Finance and Operational Front and Back Office issues within Global Banking Markets. The objective was to baseline and ensure ownership and coverage and to highlight risks, manage actions and report status.

London, United Kingdom

Responsible for the data quality of 24 millions retail customer records prior to the migration of data from HBoS to the LBG platform.I identified the strategy for automated and manual cleansing of data. Using business rules we reduced the amount of personal accounts from 24 million to 50K that required cleansing. I implemented the team, strategy and processes for manual cleansing and reported status daily to stakeholders using a specifically designed pipeline systems and dashboard.

Lloyds Banking Group - Corporate Banking

Implementation of in-house developed software and systems as part of the Change Management project within the Major Corporates area of Wholesale Banking. In addition, I was part of a Working Party Committee looking at CRM strategy and solutions within Corporate Banking and identified high level requirements within CB and WM.

London, England, United Kingdom

Delivered large change projects. In addition, project managed the requirements for reporting Risk Weighted Assets to the Bank of England.

London, United Kingdom

As part of the Solutions Delivery team and was responsible for the delivery of IFRS compliant reporting solutions. I worked with the SAP team and Enable to ensure all Chart of Account, technical and configuration requirements in SAP were developed and fully tested. In addition I worked with a second work-stream to establish the best way to migrate data ready for the ‘go live’ phase. I also prepared test plans, schedules and scripts for GST & UAT testing.

Schroders - London

Under the Symphony project, Schroders was outsourcing the administration, fund accounting and custody of client investment portfolios to JP Morgan and retiring the computer systems currently used to support these functions. I worked within the Business Process Change team that covered all business process changes in the non-outsourced functions resulting from organisational, system and data changed brought about by Symphony. In addition, my role was to analyse the data requirements and… Show more Under the Symphony project, Schroders was outsourcing the administration, fund accounting and custody of client investment portfolios to JP Morgan and retiring the computer systems currently used to support these functions. I worked within the Business Process Change team that covered all business process changes in the non-outsourced functions resulting from organisational, system and data changed brought about by Symphony. In addition, my role was to analyse the data requirements and ‘brain-storm’ a seamless solution to migrate data so the impact of Symphony-generated changes on business processes would be minimal. Part of the role was to manage the change in culture and perception of the project. We conducted a series of work-shops and identified ‘communicators’ within the business to have one on one consultations in order to provide positive PR for the project. Show less

Invesco - London

Project Fusion was a global project designed to develop and integrate the next generation of Microsoft's operating systems. The scope included standardising procedures, tools and third party products across the business units. My role was to co-ordinate and liaise with the business heads and users to ensure that each part of the rollout had no or little affect on the business function. Part of my role was to obtain 'buy-in' from the business units and to manage expectations of both the users… Show more Project Fusion was a global project designed to develop and integrate the next generation of Microsoft's operating systems. The scope included standardising procedures, tools and third party products across the business units. My role was to co-ordinate and liaise with the business heads and users to ensure that each part of the rollout had no or little affect on the business function. Part of my role was to obtain 'buy-in' from the business units and to manage expectations of both the users and my colleagues Show less

Citibank - London

I was responsible for testing the MQ Series messaging behaviour within theRestart and Recovery on the CitiDirect project. This was a $0.5 bn project; the scope was to develop on online product for corporate clients and high net worth individuals. By using the web-based application, the customer had the facility to do all their business banking and trading online. Prior to the testing phase, it was necessary for me to analyse the CitiDirect end-to end process in order to identify potential weak… Show more I was responsible for testing the MQ Series messaging behaviour within theRestart and Recovery on the CitiDirect project. This was a $0.5 bn project; the scope was to develop on online product for corporate clients and high net worth individuals. By using the web-based application, the customer had the facility to do all their business banking and trading online. Prior to the testing phase, it was necessary for me to analyse the CitiDirect end-to end process in order to identify potential weak points of the system, for example dead letter queues etc. I project managed the testing and as this had to be done over a weekend and involved co-ordinating employees worldwide. Despite the complexities and assumptions made, the Restart and Recovery testing was considered a successful part of the project. Show less

Universal Music / Seagrams - London

During this time, UMG and PolyGram merged and directly after this Seagrams took over both entities. My role was to manage change within the Tier 1 sites within France, Spain, Italy, Scandinavia and demonstrate to shareholders operating and Y2K readiness. I provided guidance to site IT Directors, and to report on progress to Executive Management at Seagrams. I was also involved in the global 'Brainstorming' meetings held in Los Angeles and assisted the production of plans and documentation for… Show more During this time, UMG and PolyGram merged and directly after this Seagrams took over both entities. My role was to manage change within the Tier 1 sites within France, Spain, Italy, Scandinavia and demonstrate to shareholders operating and Y2K readiness. I provided guidance to site IT Directors, and to report on progress to Executive Management at Seagrams. I was also involved in the global 'Brainstorming' meetings held in Los Angeles and assisted the production of plans and documentation for use by all IT entities within UMG for the Y2K Rollover period. A major part of my role was to provide high-level support and act as a conduit for information and ensure that all sites, major IT systems and processes had been captured by relevant parties. Show less

Gartmore - London

I tested an in-house developed system called ARM (Adaptive Risk Management). ARM was a trading desk system used to calculate complex derivatives to trigger various futures trades. The ultimate trades are based on various quantitative mathematical formulae processed within the Black Box part of the ARM system. ARM is used to manage foreign exchange rate exposure optimisation on client portfolios using a proprietary overlay product. It replicates the pay-off profile of a target option by the… Show more I tested an in-house developed system called ARM (Adaptive Risk Management). ARM was a trading desk system used to calculate complex derivatives to trigger various futures trades. The ultimate trades are based on various quantitative mathematical formulae processed within the Black Box part of the ARM system. ARM is used to manage foreign exchange rate exposure optimisation on client portfolios using a proprietary overlay product. It replicates the pay-off profile of a target option by the purchase of forward fx contracts of the appropriate currency, amount, rate and date. As the system is very large and complex, most of the well known testing techniques were put to use. Show less

Merrill Lynch - London

My role changed significantly during this role. I moved from analysing operational issues to front office projects. I passed the SEC Series 7 and SFA trading exams so that I was able to fully understand every aspect of trading, settlements, middle and back end processes. My role was to implement Compliance, Trading, Settlement, Custody processes and systems.