Bridget G. Email & Phone Number

New York, New York, United States

New York, New York, United States

New York, United States

New York, New York

- Supported sales executive staff by providing marketing trends, sales data, forecasts, account analysis, new product information; relayed and executed VIP customer service requests. - Developed schedules and assignments, coordinated calendars, mailing lists and travel itineraries.- Organized various meetings, events and trade shows for the hotel’s executive sales managers. - Created and loaded expense reports, group entries, proposals and contracts into SalesForce/Delphi.

New York City, New York

- Facilitated in the initiation of hotel. - Charged with inputting and communicating with reservations through FIT and TPI parties. - Prepared and confirmed reservations, verified and collected payments, issued room keys, controlled guest access to safe deposit boxes, and contacted housekeeping or maintenance when guests reported a problem. - Supervised the hotel’s bookkeeping, balancing of accounts, the conduct of nightly financial audits and provided hotel front desk staff with necessary training and support.

Staten Island

- Assisted in opening of Hotel. - Completed diverse sets of tasks in order to maintain an efficient front desk area. - Performed data entry of client files and created reports to understand trends for future planning. - Managed internal and external communications, staff assignments, and distributed information to guests. - Responsible for balancing cash accounts and ensuring checkout payments balance at the end of shift.

New York, New York

• Obtained and evaluated all relevant information in order to sell products and respond to service inquires. • Prepared client orders via phone and in person transactions.• Organized workflow to meet customer timeframes by managing their accounts, keeping records of customer interactions, transactions, inquiries, comments, complaints and actions taken. • Provided support and training to new employees on best practices and rules and procedures.

Brooklyn, New York

• Prepared riding schedules, processed rider applications and performed cash and credit transactions. • Developed a horseback riding instructional program.• Collaborated to maintain the children’s scheduled daily activities, promoted arts & crafts and game activities.