Bridget Jacobs Email & Phone Number

Rotterdam, Zh, Nl

New Jersey, United States

CX and Digital Transformation Specialist for Sonepar USA. Covering 6 Sonepar Companies in both the East and West Regions. Working closely with the Executive Level, Regional Presidents, Digital Teams, Sales, Project Management and Development teams. - Working with the global team to develop the best eCommerce and omnichannel experience for customers and internal associates.- Prioritizing and building out change initiative and programs that target adoption of our digital solutions. - Working together with each company and building/sharing best practices to deliver the most efficient strategies, training and solutions to drive company-wide digital transformation. - Leveraging experience from Europe in this US role. - Agile Methodology- PROSCI Change Methodology- Building and providing Release Trainings (features, developments)- Working with Executives and ensuring Sponsorship2023 milestones: -Roll-out of change management program in multiple companies with direct results in customer and employee adoption.- Helping all 6 companies hit or exceed their 2023 digital goals - Building a forward thinking mindset in digital team roles

Paris, Île-De-France, France

Supporting Sonepar's omnichannel solution by leading global Change Management 🚀🔄 Working in agile and daily interactions with OpCos in Belgium, Norway, Italy, the Netherlands, Germany, France, Canada, Switzerland, North America and more.Main responsibilities: ⇨ Preparing the local organization for the change: staffing, mobilizing, identifying key stakeholders and risks.⇨ Building the change management action plans: communication and messaging around the change, training modules/paths⇨ Building and harmonizing the global and local ambassador network⇨ Equipping the local organization to sustain the change

Amstelveen, North Holland, Netherlands

Supporting the creation and maintenance of group progress dashboards and aligning global streams of different functions within Sonepar's digital transformation. Built an interactive online handbook on the "what, why, how" of the transformation, to be used by management. Thesis written on "Forward-looking behavior: anticipating, implementing and evaluating strategic change", which was awarded an 8.5 - nominated for best MSc Thesis of 2021 in my University.

Tilburg Area, Netherlands

Literature Research Assistant and marketer for the recently published book on "Rock, Paper, Scissors: The Instant Leadership Solution". Extensively involved in the research process on academic material that exists on RPS and the framework.

Interim Teaching Assisntant for the HR department at RSM. This position included grading of HR end-year assignments from IBA and BA students, replacing the official exams (cancelled due to COVID-19).

Rotterdam, South Holland, Netherlands

As part of my MSc in Organizational Change and Consulting I wrote my thesis for Deloitte, in Rotterdam. I analysed and evaluated current practices within Tax&Legal, as well as Financial Advisory departments. During my research I uncovered which managerial influencing strategies were employed by middle managers in a specific project, and how these strategies were perceived and acted upon by employees. I was awarded an 8 for my research, by RSM. Deloitte has discussed my proposed evaluation and recommendations with me and multiple members of the management board within the organization. My recommendations will yield new discussions during year-end-meetings and have provided a basis for further investigation within Deloitte on my research topic.

Rotterdam

Part of the organising team of the annual Study Trip (MSc OCC & MSc HRM). Main role was to facilitate the contact with networks to receive sponsoring and arrange company and university visits abroad. Responsible for planning, budgeting and marketing of the trip.

Rotterdam Area, Netherlands

Continuation of ASA job in Tilburg after relocation. Part-time job next to my Master. Providing of administrative site support at ASA Talent, where I am again involved in main administration tasks and with consultancy/recruitment of talent and young professionals.

Tilburg Area, Netherlands

Providing of administrative site support at ASA Talent in Tilburg. Involved in main administration tasks and with consultancy and recruitment of talent and young professionals.

Tilburg Area, Netherlands

Worked for Health Organization GGD Hart voor Brabant. One aspect of my job was the role of Customer Service Representative, in which I provided assistance for the national campaign on Meningitis vaccinations. Another aspect of my role was Backoffice Administration, in which I performed various administrative tasks, these involved inputting and processing data.

Tilburg Area, Netherlands

Student Ambassador for the course Global Management of Social Issues. This position involves promoting the course to prospective or interested students and helping them around the University upon visitation or arrival.

Msc Organisational Change And Consultancy, Management

Honors graduate in the Master of Science, in an international room with over 6 different nationalities. The study combines.

Msc Organization Studies, Management

Honors graduate and awarded highest GPA in the class of 2021. Second Master of Science, in Organisation Studies. This study built on my.

Bachelor Of Science (Bsc), Global Management Of Social Issues

This interdisciplinary BSc had a duration of three years and was taught fully in English. A classroom of 15 different nationalities..

Exchange Programme, Management And Economics

Exchange semester abroad in the vibrant city of Seoul. 5 classes were followed namely Marketing, International Business, Korean.

High School, International Baccalaureate - Diploma Programme

Bilingual diploma (English and Dutch). Courses included Biology, Mathematics, Theory of Knowledge, Economics, Geography, English and Dutch.

High School, Middle Years Programme

5 years of International High School. Completed the IB Middle Years Programme. As extracurricular I was a competitive sailor and played.

High School

2.5 years of Primary Education in both French and English.