Bridget Johnson Email & Phone Number

Denver, Colorado, United States

- Develop new volunteer recruitment and engagement strategies, such as “Bring a Friend to DEN” and community-focused events, to help grow and connect our team of 300+ airport Ambassadors and therapy-animal team volunteers. - Create requested trainings and resources to support the volunteers' desire for skill improvement and career development. Continually adjust procedures to meet team needs and increase volunteer contentment, supporting a varied audience.- Partner with Communications and Marketing departments on program outreach agendas, editorial calendar planning, and coordinate the involvement of volunteers and therapy dogs in DEN's digital marketing content. - Trial new retention strategies and prioritize authentic connection including personal check-ins, delegating staff members to pursue connections with individual volunteers, seeking their feedback, and sharing appreciation.- Track involvement and satisfaction by creating metrics, and utilizing project management software to evaluate onboarding success.- Support Terminal Operations and Customer Service agents with creative initiatives to meet DEN's goals, and coordinate employee appreciation visits with therapy animals, developing connections and opportunities for collaboration across departments.

- Previously sought and recruited new clients to assist in sharing their personal, product or company story through social media marketing and newsletter campaigns. Currently work primarily with a hybrid-published memoirist, significantly growing her audience and increasing engagement with daily posts. - Provide new but authentic content options, based in trends and research, and report back on audience engagement and analytics. Organize, thoroughly edit, and schedule content. - Software Proficiency includes: Convertkit, MailChimp, Buffer, TopLevel (CRM), Google Suite, Microsoft Office Suite, Canva, Jobber, Slack, Zoom, Loom, Adobe Sign, SquareSpace, and various staff databases & project management softwares.

Asheville, North Carolina, United States

- Enhanced and updated onboarding process for staff, interns, and volunteers. Aided in information privacy and file consolidation for database transfer. Support Staffing Department needs, including database administration, contract design, and data tracking.

Asheville, North Carolina, United States

- Directed logistics operations and daily support for backcountry wilderness programs, facilitating planning sessions and providing support, transportation, gear, food, and all first aid and maintenance supplies. - Managed correspondence with Program and Course directors, creating individualized schedules for each program, and executed project demands for an array of simultaneous courses and projects, up to twelve at a time.- Established a team of seven full-time logistics staff, oversaw training and scheduling, and delegated daily tasks. Welcomed and trained occasional staff and volunteers. Led performance and feedback meetings. - Managed Logistics Office and oversaw $50K+ budget for program supplies and cut costs by ten percent.- Enhanced efficiency through consolidated information sharing meetings and reformatted program preparation systems to ensure leaders were adequately equipped to deliver quality wilderness leadership.

Asheville, North Carolina, United States

Killington, Vermont, United States

Burlington, Vermont Area

Pinkham Notch, White Mountains, Nh

• Provided logistical support for backcountry trail workers in the field by supplying gear, food, and transportation• Offered programming and educational trips on conservation, sustainability and Leave No Trace ethics to crews of 9+ teen volunteers• Assisted in facility maintenance of the White Mountain volunteer base camp thru tool repair, cooking, and gardening

Boston, Ma

• Promoted to a multi-department customer service associate, fulfilling many roles and determining the needs of the museum on a daily basis• Educated the public on local history and involved diverse crowds with live re-enactments and exhibits• Experience in a fast-paced, team-focused setting covering a kitchen, retail, and event environment

Boston University Terrestrial Biogeochemistry Lab

• Contributed to multiple research projects examining nutrient recycling for broader implications on climate change• Executed enzyme analyzes, soil respiration samplings, and root separation for uptake and loss measurements of carbon and nitrogen in terrestrial biomass

Greater Boston Area

• Enhanced store online-order processing through streamlined process and training of other employees• Assisted customers in finding merchandise, recommended and sold products, and attended to fitting rooms• Proficient with cash registers, freight processing, and cleaning procedures

Botswana

• Dedicated three months to conservation management and research toward policy action on the Limpopo River• Created a strong team dynamic during the relocation and growth of the volunteer research group• Quantified biodiversity and assisted in land preservation methods and anti-poaching initiatives

Bachelor'S Degree, Biology, Ecology And Conservation

Post-Secondary Enrollment Education Program

High School