Bridget Milligan Email & Phone Number

Seattle, Wa

As the first food safety manager in company history, the longest-serving leader in the operations department, and a member of the company-wide quality standards committee, serve as the in-house subject-matter expert on food safety, quality, and compliance for store leaders at 15 retail grocery locations. Primary contact for product recall communications in the supply chain area.♦ Spearhead continuous process improvements to reduce risk for the PCC brand, protect public health, and expand awareness of food safety guidelines♦ Design and develop company policy, standard operating procedures (SOPs), training programs, and content on food safety, food defense, and organic standards♦ Oversee daily operations, regular audits, and corrective actions for food safety and compliance within all departments, including receiving, produce, grocery, deli food courts, sanitation, and restaurant♦ Develop and manage ongoing relationships with regulatory agencies (USDA, WSDA, and local health department) and insurance company advisors♦ Manage the permit and license renewal process, including WSDA Organic Retailer Certification and liquor licenses for all 15 stores

Seattle, Wa

Received two PCC Acknowledgement Pins (awards) for mentoring and cooperation, as well as two nominations for Customer Service Star Award, prior to promotion to Food Safety Manager. ♦ Grew revenue attainment YoY by expanding product variety, optimizing vendor product mix, and improving department standards for food safety♦ Trained 100+ customer-facing employees; encouraged each person’s development, ownership, and accountability

Seattle, Wa

In this part-time teaching position, provide ServSafe food safety education classes and hands-on instruction for food establishment managers. Prepare students to pass the nationally recognized, ANSI-accredited food safety manager certification examination, with 98.67% exam pass rate.

Seattle, Wa

Invited to become the first board member to represent the Certified Organic Retailer perspective. Vetted WSDA’s proposed new services and updated fee schedules. Served for a three-year term.

Seattle, Wa

Managed all aspects of business, compliance, culinary, and personnel operations at a busy retail/deli/wine bar concept in the Queen Anne neighborhood. Held the highest level of accountability for the health and safety of both customers and employees.♦ Produced beautiful wholesome dishes in production kitchen, worked and tested standardized recipes, and set standards for food display♦ Conducted regular inventory counts and audits

Kenmore, Wa

Instructed “Quality Food Production” course to nutrition and culinary arts students. Prepared students and proctored exam for ServSafe national food manager certification, with 98% pass rate. Designed class materials and wrote exams on food safety and hygiene, product evaluation, waste management, and HACCP requirements.

Fontjoncouse, Aude, France

After graduating Gastronomicom International Culinary Academy, accepted summer internship to work and train under Chief Gilles Goujon at this Three-Star Michelin restaurant.

London, England

As one of the first employees at the London flagship store, provided expert advice on health and safety operations to maintain quality products for customers. Performed cooking demonstrations for audience of culturally diverse customers, including methods for choosing food and wine/beer pairings. Sold and educated customers on 200+ varieties of cheese, charcuterie, and wine.

Austin, Tx

Traveled throughout the Austin area to perform health inspections and audits at food establishments and childcare providers. Addressed foodborne illness and rodent/insect complaints in compliance with local food laws and regulations.♦ Acted as a regulatory agent by initiating legal action to enforce compliance♦ Professionally responded to or followed up on public inquiries and complaints via phone, email, or in person on a daily basis

Bachelor Of Science - Bs, Nutrition, Graduated With Honors

Certificate, Culinary Program/Internship And French Language Course