Bridget Rivera Email and Phone Number

Worked with over 10 different EMR and EHR systemsEnsured superior customer experience by addressing customer concerns , demonstrating empathy and resolving problems on the spot.Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.Handled daily heavy flow of paperwork and cooperated with the billing and coding departments on invoicing and shipping problems.

Greeted customers entering the store to ascertain what each customer wanted or neededEarned management trust by serving as key holder, responsibly opening and closing store.Politely assisted customers in person and via telephone.Described product to customers and accurately explained details and care of merchandise.Communicated with vendors regarding back order availability, future inventory and special ordersProvided an elevated customer experience to generate a loyal clientele.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.