Bridget S. Email & Phone Number

Chicago, IL, US

In charge of WERCSmart; E-commerce Division of ULDaily:Collections, via emails and phone.Customer Support - AR tickets, related to Payment assistance needed, Billing verification, Update/edit invoices as needed - regenerate new invoice copy. Help with client/vendor setup. Process Adjustments and Refunds directly back to credit card. Confirm status of.

Accounts consist of some of the top accounts. Marriott, Waste Management, United Airlines, Covance, Biogen, multi-million dollar accounts to name a few. People Scout RPO division. Daily reconciliation of accounts to identify/resolve open balances pertaining to billing, tax, ACA issues, resulting in correspondence with clients, AM and VP of accounts to.

United States

• Credit review / Credit Hold release as needed – Daily
• Worked with Sales daily, Clearing Incentive/Trade
• Collections – Past Due & Current
• Deduction Resolution; Sales Incentive/Trade, Cost Share, Unearned Cash Discounts, Short Pays, Authorized/Unauthorized Returns, Unsaleable, Reclamation, Freight, Logistics, Unknowns, Pricing, Audits.
• Journal Entries; Coupons, Small Dollar, Marketing and Promotions.
• Assisted with Military:

• Reconciled SuperValu Account
• Analyzed Invalid Deductions & resolved within designated time frame
• Wrigley received payment in full for outstanding issues and could reconcile aged debits & credits pre-existing on customer’s account

• Developed a professional working relationship with Wrigley’s customer’s & Sales Team
• Resolved all past due invoices, 2005 – 2006 – 2007 within three months
• Due to Skipped Invoices, Valid and Invalid Deductions pertaining to Pricing, Shipping, Shortage, Chargebacks, Damaged.
• Updated customer notes daily in SAP and Excel reports
• Brought East coast region to a current call list
• Assisted ongoing with problem invoices within all regions, resolved all that assisted with

• In Charge of Philip Morris International
• Collections, current and past due
• Prepare invoices by pulling a register report in People Soft Prism
• Verify compliance of all documents
• Reviewed and approved estimates daily
• Worked with Excel reports daily

• Communicate daily with National Account customers and Distributors in order to collect within terms
• Resolve any billing issues
• Put accounts on hold as needed
• Update Management, Sales and Distributors on key delinquent accounts
• Evaluate credit worthiness of individual accounts by reviewing D&B reports,bank and trade references letters
• Set credit and billing terms

• Collected on Midwest and East Coast accounts.
• Daily contact with customers via email and phones.
• Brought all accounts current
• Volunteered to take on very delinquent accounts that prior collectors and supervisor was working on, I was able to bring them current and rebuild relationships.
• Researched Cash applications to ensure accurate applications

• In charge of US Customs division of Gotoh that was in need of cleanup.
• Gotoh was being fined ongoing by US Customs. I was able to bring accounts current
• Brought in Thousands of dollars in revenue to Gotoh and Consignees that would have never been seen. I never received a fine while in charge.
• Delegated jobs in a timely manner under US Customs procedures and regulations

• Daily Cash Applications
• Cleaned up all accounts, misapplied and delinquent, by heavy detailed research and contact with customers daily
• Coordinated weekly Collections meetings
• Put accounts on hold as needed. Was able to bring all accounts Current.
• Daily Journal & ledger entries, prepared daily cash flow, aging and trial balance reports.
• Prepared daily bank deposits, assisted with month end closing

Accounting Courses

Certified in Medical Billing and Coding 1998-1999

Business