Bridget S. Email & Phone Number

Chicago, Il, Us

In charge of WERCSmart; E-commerce Division of ULDaily:Collections, via emails and phone.Customer Support - AR tickets, related to Payment assistance needed, Billing verification, Update/edit invoices as needed - regenerate new invoice copy. Help with client/vendor setup. Process Adjustments and Refunds directly back to credit card. Confirm status of account.Handle AR incoming calls.Complete credit card setups & payments.Reopen Subscriptions.Work open credits - preparing and requesting refunds as needed, or apply to open account balance.Weekly:Run/prepare Agings.Work Charge-backs through PayPal, American Express, Paymentech, Authorize.net. Respond to disputes/cases directly within portals. Reopen invoices as needed on accounts and email customer for repayment.Bi-weekly:Prepare Account Cancellation report.Cancel Subscriptions.Initiate Bill Run.Apply generated credits to close invoice balances.Update cancel report.Review and Run D&B reports as needed.Ad Hoc:Managed Third Party placement, through US and International Agencies, from beginning to end.Worked with the Agencies to confirm account details as needed. Created statement of accounts as requested.Identify Bad Debt payments, send information to the UL Bad Debt Team to create entry for recovery.

Accounts consist of some of the top accounts. Marriott, Waste Management, United Airlines, Covance, Biogen, multi-million dollar accounts to name a few. People Scout RPO division. Daily reconciliation of accounts to identify/resolve open balances pertaining to billing, tax, ACA issues, resulting in correspondence with clients, AM and VP of accounts to resolve.Help account manager to complete what is needed to resolve issues accordingly. Adjustment forms, revising billings, confirming contract details.AR monthly closing for People Scout, compile the months billing revenue from AM & VP of accounts. Add/update taxes on dollars that are taxable. Enter data on a loader. Complete audit of data prior to upload to ensure all dollars are recognized in total dollar and posted to the correct GL's.Daily reconciliation of the lock-box. Assisted with cash application as needed.Handled all portal billing through - Ariba, Client SAP portal and Coupa billing.Assist new clients with Vendor setup, completing new vendor forms/portal setup, ensure all documents needed are received.Completed weekly AR Dashboard reports for VP of accounts/company. Which in turn has helped to keep DSO down and within terms.

United States

• Credit review / Credit Hold release as needed – Daily • Worked with Sales daily, Clearing Incentive/Trade • Collections – Past Due & Current• Deduction Resolution; Sales Incentive/Trade, Cost Share, Unearned Cash Discounts, Short Pays, Authorized/Unauthorized Returns, Unsaleable, Reclamation, Freight, Logistics, Unknowns, Pricing, Audits.• Journal Entries; Coupons, Small Dollar, Marketing and Promotions. • Assisted with Military:• Reviewed and Released Military Billings• Create Excel spreadsheets to update Military Distributors of available credits • Create Wire Payments for ACH Distributors • Reconciled prior Calls – Due to pricing and UOM issues• Resolved Balance’s• Assisted with creating the SOP for Military accounts• Assisted with the transition of moving the Finance Department from Chicago to New Jersey. • Daily – SAP, Excel, MS Outlook, Receivable Edge.

• Reconciled SuperValu Account • Analyzed Invalid Deductions & resolved within designated time frame• Wrigley received payment in full for outstanding issues and could reconcile aged debits & credits pre-existing on customer’s account

• Developed a professional working relationship with Wrigley’s customer’s & Sales Team• Resolved all past due invoices, 2005 – 2006 – 2007 within three months• Due to Skipped Invoices, Valid and Invalid Deductions pertaining to Pricing, Shipping, Shortage, Chargebacks, Damaged. • Updated customer notes daily in SAP and Excel reports• Brought East coast region to a current call list • Assisted ongoing with problem invoices within all regions, resolved all that assisted with• Revised 2005 and 2006 Military Audits, collected all money due in time frame needed• Developed a working relationship with the customers Controller to deliver intended results

• In Charge of Philip Morris International• Collections, current and past due• Prepare invoices by pulling a register report in People Soft Prism• Verify compliance of all documents• Reviewed and approved estimates daily• Worked with Excel reports daily• Update General Ledger and internal order to open and close projects.• Pull and update Accounts Receivable reports via People Soft Prism and Excel weekly• Weekly meetings with Account Managers to resolve any issues

• Communicate daily with National Account customers and Distributors in order to collect within terms• Resolve any billing issues• Put accounts on hold as needed• Update Management, Sales and Distributors on key delinquent accounts• Evaluate credit worthiness of individual accounts by reviewing D&B reports,bank and trade references letters• Set credit and billing terms• Worked Health care accounts• Brought all accounts current

• Collected on Midwest and East Coast accounts.• Daily contact with customers via email and phones.• Brought all accounts current• Volunteered to take on very delinquent accounts that prior collectors and supervisor was working on, I was able to bring them current and rebuild relationships.• Researched Cash applications to ensure accurate applications

• In charge of US Customs division of Gotoh that was in need of cleanup.• Gotoh was being fined ongoing by US Customs. I was able to bring accounts current• Brought in Thousands of dollars in revenue to Gotoh and Consignees that would have never been seen. I never received a fine while in charge.• Delegated jobs in a timely manner under US Customs procedures and regulations

• Daily Cash Applications• Cleaned up all accounts, misapplied and delinquent, by heavy detailed research and contact with customers daily• Coordinated weekly Collections meetings• Put accounts on hold as needed. Was able to bring all accounts Current.• Daily Journal & ledger entries, prepared daily cash flow, aging and trial balance reports.• Prepared daily bank deposits, assisted with month end closing

Accounting Courses

Certified in Medical Billing and Coding 1998-1999

Business