Leads coordination and development of written responses to requests for information received from commercial, public, and government customers, supporting membership growth and retention while promoting the brand and reputation of Permanente Medicine.

•Managed strategic implementation of e-learning and online community space for physician customer base•Owned and managed all customer-facing communications and copywriting

Owned and managed all customer-facing communications and copywriting

•Wrote, edited, and proofread copy for large external audiences, including donor newsletter and events communications•Supported production of and recommended strategy for a portfolio of fundraising and cultivation events •Co-managed community fundraiser program by providing interface with community partners, supporting their fundraising endeavors and ensuring alignment with internal policy•Managed Foundation contracts and acted as liaison between Foundation and Hospital Legal… Show more •Wrote, edited, and proofread copy for large external audiences, including donor newsletter and events communications•Supported production of and recommended strategy for a portfolio of fundraising and cultivation events •Co-managed community fundraiser program by providing interface with community partners, supporting their fundraising endeavors and ensuring alignment with internal policy•Managed Foundation contracts and acted as liaison between Foundation and Hospital Legal Department•Chaired UCSF International Women’s Day 2020 Communications Committee and was responsible for delegating assignments to and supervising activities of volunteer organizers Show less

•Wrote and edited copy for internal, external, and event-related materials•Managed accounts payable and receivable, vendor contracts, and grant distribution•Worked closely with Senior Manager of Operations to revise complex organizational policies and procedures•Served as Program Coordinator to Safety Net Innovation Network, a biannual conference of safety net leaders

•Collaborated with NOW Communications Assistants to develop impactful social media content, press and media releases, and community engagement campaigns•Managed website content

•Designed and produced student outreach programs, including oversight of publicity efforts•Wrote and managed grant applications•Provided administrative and organizational support to Women’s Center professional staff•Served on Chancellor’s Diversity Advisory Board as a student leader representative•Assisted in hiring, training, and supervising interns

•Coordinated student outreach programs and events•Led production of Take Back the Night, a week-long series of events centered on raising awareness and supporting survivors of sexual violence

•Served hotel guests and club members at The Coral Casino, an exclusive private club within resort•Provided warm and personalized customer service in luxury setting, including discreet and mindful service for VIP guests

•Tutored students enrolled in lower-division writing courses•Assisted students with essay drafting and revisions

•Served hotel guests at poolside cafe•Prepared inventory and requested purchase orders for pool bar/kitchen•Performed cleaning and restocking tasks

•Performed cashier, food runner, and beverage preparation tasks•Assisted in restocking and inventory preparation•Trained new employees