Bridget Moran Email and Phone Number

Oversees a variety of recreational areas, including six pools, boating facilities, gyms, children's activities, and recreational equipment facilities, ensuring safety and enjoyment for all guests. Deliver exceptional service to all guests, enhancing their overall experience and ensuring their satisfaction. Assist with the setup and breakdown of all recreational equipment, ensuring every area is prepared and ready for guest use. Maintain the cleanliness and upkeep of all recreational areas, providing a pristine environment for all guests. Engage with children enrolled in property-specific camp, creating memorable experiences tailored to their enjoyment.

Teach new cast members in a classroom setting about the properties and the background of their on-the-job training. Train cast members at the front desk about daily operations and skills needed to succeed. Guide cast members through different tools used to assist guests throughout their stay. Teach cast members about our Marriott brand standards and how we represent the company.

Welcomes variety of guests to the resort while providing elite service. Efficiently checks guests in and out through a multi-step process, including billing, room assigning, and attending to all guests specific needs, while making a meaningful connection. Collaborates with all departments including housekeeping, engineering, and management to fulfill guests needs efficiently.

Welcomed and greeted guests when loading and unloading attractions. Ensured guests’ safety when on board by checking safety restraints and providing safety instructions. Operated attraction systems and communicated with coordinators with any equipment issues. Delivered narrations of varying lengths. Worked in both indoors and outdoors while providing guest control.

Promoted from Guest Service Advocate to Guest Service Attendant (front end supervisor). Supervised front end team members and provided training to new team members. Was responsible for overseeing cash registers and tills that contain excess of $300 at any given shift. Collaborated with other team members to meet deadlines regarding monthly quotas, guest experience objectives, and for the betterment of the store atmosphere. Responsible for closing registers and having money prepared for next day’s sales. Assisted guests with hundreds of returns and checkouts daily to ensure a satisfactory experience within the store. Made and managed break schedule for the front of store team members. Cross trained in fulfillment to pick, prep, and pack orders efficiently and effectively for guests.

Engaged with a group of 20 3rd grade girls for an 8-week summer program with day-to-day activities around the camp. Established positive communication between myself and children, as well as the children’s parents, to gain trust and understanding on the optimal way to care for their child. Worked diligently to ensure that parents knew their children were in a safe and comfortable environment each day. Contributed and conducted written evaluations for each child, emphasizing their strengths and highlighting any accomplishments during each week of camp.