- Handling client requests both over the phone and in person - Assisting the sales team with incoming orders and managing current orders - Maintaining strong client relationships, as well as delivering the best possible customer service - Collaborating with the Sales Marketing team to develop growth strategies for current and new customers - Helping put together events in the showroom to bring in current and new customers and drive sales - Handling social media platforms to increase brand awareness

- Managed genuine relationships with customers and kept a solid book of business - Provided styling advice and support based on members’ needs, fit, and lifestyle preferences - Listened to customer feedback and incorporated it in styling suggestions - Managed inbound customer communication via email, phone, or chat- Developed problem solving and customer service skills while adapting to change in a fast-paced environment - Mentored and assisted new hires to develop organizational skills and strategies for success in key evaluation metrics

- Worked daily with sales, marketing, clients, and the owner’s directly- Followed up and maintained a positive relationship with accounts- Completed many marketing campaigns via phone, email, and direct mail- Assisted with keeping up with social media platforms to increase brand awareness - Helped with planning and scheduling events

- Switched the sales floor each month with new merchandise- Kept the sales floor stocked, organized and up to brand standards- Provided the best customer service- Completed sales and made sales goals on a weekly, monthly basis

- Posted on the store’s Instagram account and developed their online presence through social media outlets - Kept up with the visual merchandising requirements, following brand standards- Unpacked shipments and keep store up to date- Provided excellent customer service, as well as completing sales

- Kept the sales floor stocked, organized and up to brand standards- Provided the best customer service- Completed sales and made sales goals on a weekly, monthly basis- Unpacked weekly merchandise shipments while keeping up with the visual merchandising requirements, following brand standards