Bridget Higgins
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Bridget Higgins Email & Phone Number

SENIOR DIRECTOR GLOBAL QUALITY and KNOWLEDGE MANAGEMENT at Marriott International
Location: Bethesda, Maryland, United States 11 work roles 1 school
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Role
SENIOR DIRECTOR GLOBAL QUALITY and KNOWLEDGE MANAGEMENT
Location
Bethesda, Maryland, United States
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Who is Bridget Higgins? Overview

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Quick answer

Bridget Higgins is listed as SENIOR DIRECTOR GLOBAL QUALITY and KNOWLEDGE MANAGEMENT at Marriott International, a company with 206259 employees, based in Bethesda, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Bridget Higgins.

Bridget Higgins previously worked as DIRECTOR OF LOYALTY OPERATIONS | Project Management, Technical Liaison & Stakeholder Engagement at Marriott International and DIRECTOR, CUSTOMER EXPERIENCE DESIGN + INNOVATION | Strategic Planning & Holistic Integration at Marriott International. Bridget Higgins holds Bachelor Of Science (Bs) In Family Studies & Human Development from University Of Arizona.

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Marriott International

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Profile bio

About Bridget Higgins

I’m known for being a change agent who seamlessly integrates hotel operations with corporate strategies to boost global service delivery. I'm adept at managing both up and down the ladder, optimizing performance at all levels. My leadership style is genuine and rooted in building strong relationships and making impactful improvements behind the scenes. I thrive on creating meaningful experiences and empowering my team through collaboration, which makes our work both engaging and productive. My unique perspective is shaped by a robust background in both property management and corporate excellence.➡️ VALUE & IMPACT:⇨ STRATEGIC VISION & EXECUTION: Proven leader of large-scale, global initiatives with a strong aptitude for managing diverse, cross-functional teams in a collaborative and inclusive environment.⇨ OPERATIONAL EXCELLENCE & INNOVATION: Experienced in elevating operational standards and customer experiences through digital innovations, including developing the Single Pane of Glass system and enhancing hotel leisure offerings.⇨ CRISIS MANAGEMENT: Demonstrated resilience and strategic decision-making in crises, effectively managing communications and transitions to maintain high service standards with minimal disruption.⇨ CHANGE MANAGEMENT & STAKEHOLDER ENGAGEMENT: Skilled in change management and stakeholder communication, aligning technology vendors and internal teams on new systems that enhance associate and customer experiences.⇨ COMMITMENT TO DIVERSITY & DEVELOPMENT: Committed to diversity and empowerment, leading mentoring initiatives and diversity-focused activities.📩 LET’S CONNECT: I welcome the opportunity to discuss how my expertise can benefit your organization. Please contact me at: Bridget.D.Higgins@gmail.com

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Marriott International
Marriott International
SENIOR DIRECTOR GLOBAL QUALITY and KNOWLEDGE MANAGEMENT
Bethesda, MD, US
Website
Employees
206259
AeroLeads page
11 roles

Bridget Higgins work experience

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Director Of Loyalty Operations | Project Management, Technical Liaison & Stakeholder Engagement

Current

Bethesda, Maryland, United States

In my current role, I'm directing a landmark, multibillion-dollar initiative to modernize our front office and loyalty systems by transitioning to cloud-based solutions. I oversee collaborations with multiple global technology vendors and stakeholder groups, ensuring that our new systems will enhance the loyalty experience for our associates, as well as.

Jul 2022 - Present

Director, Customer Experience Design + Innovation | Strategic Planning & Holistic Integration

Bethesda, Maryland, United States

In this role, I led the transformation of both hotel and associate experiences, integrating a holistic perspective throughout our projects. I developed strategic roadmaps to steer new initiatives and partnerships, always with the goal of optimizing customer experiences and preempting challenges. By collaborating across functions, I helped define and refine.

Nov 2020 - Jul 2022

Director Of Club Memberships | Crisis Communication & Team Leadership

Phoenix, AZ, United States

As a core member of the crisis response team during the challenging 7-week closure of our resort due to the COVID-19 pandemic, I took charge of communications to keep our members fully informed and supported throughout. I collaborated closely with the leadership team, strategizing and implementing smooth transitions as we adapted to new operational.

Aug 2019 - Nov 2020

Front Desk Manager

Tucson, Arizona, United States

Oct 2011 - Apr 2014

Front Desk Supervisor

Tucson, Arizona, United States

Apr 2011 - Oct 2011

Spa Supervisor

Tucson, Arizona, United States

Jul 2009 - Apr 2011

Lead Spa Concierge

Tucson, Arizona, United States

Mar 2008 - Jul 2009

Spa Concierge

Tucson, Arizona, United States

Sep 2006 - Mar 2008
Team & coworkers

Colleagues at Marriott International

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1 education record

Bridget Higgins education

FAQ

Frequently asked questions about Bridget Higgins

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What company does Bridget Higgins work for?

Bridget Higgins works for Marriott International.

What is Bridget Higgins's role at Marriott International?

Bridget Higgins is listed as SENIOR DIRECTOR GLOBAL QUALITY and KNOWLEDGE MANAGEMENT at Marriott International.

Where is Bridget Higgins based?

Bridget Higgins is based in Bethesda, Maryland, United States while working with Marriott International.

What companies has Bridget Higgins worked for?

Bridget Higgins has worked for Marriott International, Jw Marriott Phoenix Desert Ridge Resort & Spa, Jw Marriott Desert Springs Resort & Spa, and Jw Marriott.

Who are Bridget Higgins's colleagues at Marriott International?

Bridget Higgins's colleagues at Marriott International include Aparna Reddy, Christian Grillot, Courtney Wood, Casper Zhou, and Ravi Solanki.

How can I contact Bridget Higgins?

You can use AeroLeads to view verified contact signals for Bridget Higgins at Marriott International, including work email, phone, and LinkedIn data when available.

What schools did Bridget Higgins attend?

Bridget Higgins holds Bachelor Of Science (Bs) In Family Studies & Human Development from University Of Arizona.

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