- Communicate with clients during pre and post-production to understand their requirements, convey clear project specifications, manage expectations through the process met, and meet all deliverables on-time and on-budget.- Manage bookkeeping, sales, and marketing.

Laid off due to the effects of COVID-19.- Booked flights, hotels, and vendor reservations while maintaining excellent customer service relations via phone and email for an auction company that helps nonprofits maximize their fundraising revenue by providing travel packages.

- Provided excellent customer service and scaled a loyal customer base by creating a personalized travel experience to meet client needs & proactively identifying & addressing potential challenges to ensure a seamless trip from beginning to end.- Demonstrated consistent ability to close sales and achieve high productivity. - Built and maintained relationships with hotels, airlines, and daily excursion vendors to assist with travel accommodations and offer unique experiences.- Researched and secured personalized travel package deals for business, personal, and group travel needs.- Acted as a liaison between international customers and airports, airlines, hotels, and transfers to provide timely information concerning schedules, payments, and refunds. - Coordinated and produced an annual travel show by booking vendors and scheduling events to build relationships with vendors and increase lead generation.

- Established and maintained strong relationships with high-profile clients, event planners, and wedding coordinators while maintaining a high level of confidentiality. - Managed the scheduling and coordination of large studio events via phone and email and assisted with 8 celebrity wedding shoots monthly by providing secondary shots for an acclaimed photographer.- Coordinated contracts, invoices, and the vendor/client payment process to ensure on-time payment.

- Managed in-person, over the phone, and email communications and provided excellent customer service for 4 physiotherapists with 10+ local area clinics serving 50 patients a day.- Supported in oversight and management of daily clinic needs. - Scheduled, coordinated, and led all monthly meetings for all employees to review progress, answer questions, discuss corporate material, and address any issues.