Bridgette Murphy Email & Phone Number

New York, Ny

Responsible for the management of clinical and administrative activities in this non-profit organization dedicated to transforming mental healthcare for the world's children and adolescents so they may reach their full potential. Collaborate with leadership team to develop clinical program strategyOversee all administrative, financial, and operational activities needed to implement clinical program strategy and manage ongoing day-to-day clinical operationsPrepare operating budgets and oversee all finance functions for clinical program, including clinical revenue projections, expenses, accounts payable/receivable, billing procedures, and payrollOversee ongoing facilities management of clinical spaceDevelop and implement policies and procedures to ensure clinic compliance with practice standards and regulatory requirements, including HIPAA, HR on-boarding/termination, and otherRecruit, manage & mentor staff to ensure the provision of high quality, patient oriented careDevelop and maintain productive working relationships with staff, vendors, clients, advisors, and municipal and corporate partners; establish a process for referral sources, outreach coordinationMonitor ongoing program progress and make adjustments when requiredProactively anticipate, identify and resolve program issues

Developed a Quality Management System Manual and ensured all essential quality elements were met by the policies and procedures in this manualDeveloped and implemented a quality audit program to identify nonconformance with QMS policies and procedures, translated audit findings into corrective action, recommended quality initiatives and ensure corrections and improvements were put in place, monitored and maintained Prepared regular performance improvement committee audit reports to convey audit results and QMS status, an annual QMS Review and maintained documentation

Responsible for the management of clinical and administrative activities in a 700+ person department within a 1500+ bed multi-hospital medical center, including over 40 clinical labs in multiple medical center locations, an extensive point of care program, a phlebotomy service, customer service center, courier service, donor suite, 4 patient service centers and a rapidly growing reference lab service for dozens of private office practices Developed, implemented and administered operational, financial, facilities improvement, and business growth projects and programsStayed current and ensure departmental compliance with regulatory standards and guidelines for agencies including TJC, NYS, CMS, FDA, and CAP Developed, implemented and maintained departmental policies and procedures Oversaw operating budgets, allocation of funds, and appropriate use of funds Oversaw all aspects of Human Resources, including recruitment, selection, training, supervision and retention of associates Developed and maintained cooperative working relationships with attending pathologists, lab directors, managers, other departments, other health care facilities, vendors and the communityResponsible for contributing to the enhancement of organizational culture and communicating core values (Montefiore Excellence) Oversaw departmental information system requests, upgrades, moves, changes and problem resolutionResponsible for drafting, developing and distributing marketing materials

New York, Ny

Coordinated all aspects of the New York City clinic study site of a Centers for Disease Control and Prevention multicenter phase III diagnostic trial comparing the test performance of two rapid tests for syphilis Issued reports and correspondence to CDC study personnel assessing test results, quality of test performance and enrollment activity Developed and delivered daily waiting room and staff meeting presentationsRecruited, screened, obtained consent and reviewed charts of 1000 patients Trained and monitored clinic staff on protocol and SOP compliance Created and managed a database to monitor the quality of test performanceCollaborated with clinic staff to meet study and overall clinic goals

New York, Ny

Planned 150 educational programs for 3 major pharmaceutical companiesRecruited, contracted and managed program involvement of speakers Managed program budgets and payment of involved parties Coordinated all logistical program details including contracting restaurants and hotel venues, audio/visual vendors and travel services

New York, Ny

Managed research activities for the World Trade Center Evacuation Study to assess the effects of individual, organizational and structural factors on evacuation outcomesRecruited, screened and managed the involvement of study participantsTrained and supervised 4 study interviewers, 2 assistants and a transcriberManaged study budget and contracts with vendors and organizations Developed and implemented all study instruments and materials including protocol, databases, surveys, codebooks and oversaw data collection, entry, analysis and report writingPlanned and facilitated project related meetings and events

Mph, Health Policy And Management

B.S, Family Social Science; Youth Studies

Activities and Societies: Vice President, Minnesota Student Association 1997-1998

Education record