Bridget Smith Email & Phone Number

Atlanta, Georgia, United States

• Drives product demand and creates a strategic account management mindset to achieve goals and objectives.• Shares the patient journey as a former patient to engage in meaningful conversations with healthcare professionals.• Utilizes knowledge of payer mix and reimbursement environment to drive business and improve outcomes for patients.

Los Angeles, California, United States

• Led strategic planning and governance efforts as Chair of the Board of Trustees at James Jordan Middle School, overseeing the successful construction of a $14M facility and planned $6M gymnasium project.• Collaborated with the Executive Director to secure resources and ensure board governance compliance.• Evaluated and compensated the Executive Director to align with the organization's vision and mission.

Atlanta, Georgia, United States

• Developed a Prior Authorization workshop to educate teams on payer processes, enhancing knowledge and efficiency.• Launched a patient-centric podcast to share best practices and encourage collaboration, fostering a supportive field force.• Achieved Circle of Excellence recognition for dedication to improving women's quality of life and reducing healthcare disparities.

Los Angeles, California

• Trained new Field Reimbursement Managers at Aimmune Therapeutics to navigate coverage and reimbursement obstacles for successful pull-through.• Collaborated in establishing and expanding the Field Reimbursement Manager team in Los Angeles, California.

Los Angeles, California, United States

• Led sales and process education for the FIRST oral immunotherapy product for peanut allergy, driving innovation and access to improve physician utilization and patient experience.• Championed diversity, equity, and inclusion as part of the Kaleidoscope employee resource group.• Acted as Interim Team Leader during launch challenges and the global pandemic, reinforcing team continuity and building brand recognition.

Greater Los Angeles Area

• Acted as the primary point of contact for sales colleagues, diagnosing and resolving coverage and reimbursement challenges to ensure practice management success.• Educated HCPs and staff on reimbursement policies, conducted case audits, and facilitated 40,000 yearly case reviews for benefits verification.• Led diversity, equity, and inclusion initiatives within the Managed Care and Customer Operations Team at Genentech.

Greater Los Angeles Area

• Conducted regular field rides and division meetings to share best practices and field needs with stakeholders.• Coordinated with product teams to reinforce brand objectives to the sales force and manage budget expenditures.• Developed Transferable Skills focus to aid sales force in transitioning during lifecycle cessation.• Co-managed the deployment and development of five Home Office to Field Interns during Pegasys and the 2nd Generation DAAs re-launch.

Greater Los Angeles Area

• Spearheaded strategic plans for the division and collaborated with Commercial Training and Development to train new sales specialists.• Utilized Strengthscope and SBR certification to facilitate behavioral shifts for sales specialists, improving communication and collaboration.• Achieved increased compliance knowledge and adherence for the sales team, enhancing engagements with managers, customers, and representatives.

Greater Los Angeles Area

• Led cohesive teams and diverse initiatives to achieve company sales goals and grow market share to 85%.• Managed a resource budget of $35,000 effectively within +/-5% to achieve 104.2% PTP and $2.147M in sales.• Established patient education classes at UCLA Pfleger Liver Institute and West LA Kaiser to improve outcomes and build advocacy with major liver centers.

Greater Los Angeles Area

• Led sales team to achieve 103% of goal, moving rank from 18th to 2nd within a year.• Coordinated Division Data Day to analyze individual data, resulting in team moving up 4 spots in rank.• Initiated weekly "Happy Friday" messaging for team recognition and motivation.

Greater Los Angeles, California, United States

• Educated Gastroenterologists and Hepatologists on Hepatitis C therapeutic agent, Pegasys, at UCLA, Cedars-Sinai, USC, and Charles Drew Medical Center in Los Angeles.• Collaborated with healthcare professionals to provide Hepatitis C drug education in underserved communities.• Contributed to the Los Angeles Hepatitis C Task Force, sharing best practices and raising awareness.