SENIOR ADMINISTRATIVE OFFICER (May 2018 - December 2020)· Report to Executive Officer & HR Manager as supervisor of the Accounting, IT management, and payroll departments· Oversee strategic planning and development of payroll, IT, and human resources project timelines· Attend and transcribe CASS Board of Directors meetings in coordination with counsel and Executive Officer· Provide administrative support & direction to the CASS headquarters office staffPROJECT COORDINATOR II (December 2017 - May 2018)· Developed, prioritized, and coordinated project development and implementation for HRIS & EDP payroll software· Managed & maintained procedures for payroll, billing, human resources, and travel departments for ongoing automation & efficiency guidelines· Created and distributed new forms & documents for CASS headquarters, client programs, field offices, and staff· Facilitated communication between CASS officers & HRIS software developers to maintain project timelinesOFFICE TECHNICIAN I (August 2016 - December 2017)OFFICE TECHNICIAN (September 2013 - August 2016)· Led & managed CASS payroll operations, including time card allocation, individual timesheet entry via EDP payroll software, and electronic & print distribution of employee pay statements· Developed, managed, and maintained payroll procedures for proper accounting & compliance purposes· Coordinated & trained employees in payroll procedures, record processing and retention, and various HR functions· Supported administrative staff with long-term strategic planning & project executionOFFICE CLERK II (August 2010 - September 2013)DATA ENTRY CLERK (April 2009 - August 2010)· Provided staff support to payroll & human resources departments: assisted payroll processing, auditing, & reporting; organized HR materials & prepared HR documents for field staff and field offices· Supplemented clerical responsibilities, answered phones, provided technical assistance to office personnel and field staff.

· Supported development of modern video game webstore for major first-party video game publisher· Researched, proofed, and executed data entry for thousands of video game titles across multiple platforms· Worked from home collaboratively with games database team using secure VPN connection & intra-office messaging, coordinating tasking and time management with project lead

· Provided excellent customer service according to the core service principles of the company· Greeted customers, engaged in conversation about products, provided recommendations, and responded to customers' concerns and questions· Communicated product needs to managers to ensure store is stocked appropriately· Helped orient new booksellers

· Assisted senior staff with research for client campaigns, utilizing government and public records databases, news media archives, video and audio recordings, state and federal court records, and more· Prepared documents for review by senior staff and research team, developed first drafts for client presentations, assembled research in a concise and organized manner, and summarized contents and key points

· Proofed, edited, and executed data entry for nationwide legislative database· Provided administrative support, transported documents, and facilitated any additional responsibilities as requested by staff