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Brieuc Tassel Email & Phone Number
Senior Director, Customer Support EMEA and Americas
at
GRAPHISOFT
1 work email found
@graphisoft.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Customer Support EMEA and Americas
Location
Budapest, Budapest, Hungary
Company size
Who is Brieuc Tassel? Overview
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Quick answer
Brieuc Tassel is listed as Senior Director, Customer Support EMEA and Americas at GRAPHISOFT, a company with 870 employees, based in Budapest, Budapest, Hungary. AeroLeads shows a work email signal at graphisoft.com and a matched LinkedIn profile for Brieuc Tassel.
Brieuc Tassel previously worked as Director, Customer Support EMEA at Graphisoft and Senior Manager, Technical Support EMEA at Graphisoft. Brieuc Tassel holds Bachelor Degree, Architectural Technology And Constructing Management from Tafe South Australia College.
Company email context
Email format at GRAPHISOFT
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{first_initial}{last}@graphisoft.com
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Profile bio
About Brieuc Tassel
If you share a passion for delivering outstanding customer experiences, driving innovation, and leading high-performing teams, let's connect.Enthusiastic and open-minded, I bring over 14+ years of diverse experience in the realm of Customer Success. Throughout my career, I have had the privilege of supporting customers from around the world, implementing intricate software solutions, and leading teams to achieve their highest potential.My journey has been one of continuous exploration and development, always seeking to improve and adapt to the ever-evolving demands of the Customer Success landscape. I am driven by the belief that exceptional customer support is not just a service; it's a partnership, a commitment to understanding and exceeding the unique needs of our clients.I firmly believe that by working together and embracing a culture of constant improvement, we can provide unparalleled customer support that not only meets but exceeds expectations.
Listed skills include It Service Management, Technical Support, Service Desk, Service Delivery, and 31 others.
Current workplace
Brieuc Tassel's current company
Company context helps verify the profile and gives searchers a useful next step.
Graphisoft
11 roles
Brieuc Tassel work experience
A career timeline built from the work history available for this profile.
Director, Customer Support Emea
Current
Apr 2024 - Present
Senior Manager, Technical Support Emea
Jun 2023 - Apr 2024
Manager, Customer Success Management
Aug 2021 - Jul 2023
Staff Customer Engagement Expert
Jan 2021 - Aug 2021
Bim Consultant / Key Account Management
- In charge of driving BIMcloud and BIMx implementation worldwide, focusing on clients with large scale deployments.- Leading product implementation from the analysis phase, throughout the deployment and piloting phases until the product goes into production mode.- Technical Account Management- Showcasing GRAPHISOFT products through webinars and on-site.
Dec 2015 - Jan 2021
Transition & Transformation Knowledge Manager
- Leading Knowledge Transfer Activities: collect information and knowledge about IT customer organization, processes, IT infrastructure and applications, in order to be able to deliver contracted services to the customer- Coordinate and lead the knowledge management stream for a new account implementation- Implementation of Help Files and Knowledge Bases
Jun 2015 - Dec 2015
It Service Desk Manager
- Leading teams with 30+ associates.- Planning resources to accounts on a dynamic basis in order to maximize performance against SLAs on a daily basis.- Continual Service Improvement- Overall measuring and monitoring of service desk agent performance on a daily basis.- Responsibility for correct skill levels and active queue management.- Driving to meet.
Oct 2013 - Jun 2015
Subject Matter Expert
- Providing procedural and technical assistance to Level1 agents supporting client on the Service desk.- Close relation with Knowledge Manager to keep Helpfile and Knowledge Base up to date.- Making sure all SLAs are met.- Training new hire and providing refreshment training to experienced Customer agents.- Close relation with the client.- Continuously.
Nov 2012 - Oct 2013
Junior It Customer Specialist L2
Mar 2012 - Oct 2012
It Customer Specialist
- Provide technical support over the phone and via e-mail to external, corporate end users calling with IT-infrastructure problems who require assistance in using their systems or applications.- Troubleshoot, diagnose and correct technical faults and guide the caller through the necessary steps to restore functionality.- Be responsible to either solve the.
Sep 2010 - Mar 2012
Team & coworkers
Colleagues at GRAPHISOFT
Other employees you can reach at graphisoft.com. View company contacts for 870 employees →
JS
James Smith
Colleague at Graphisoft
Huddersfield, England, United Kingdom, United Kingdom
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ÁR
Ákos Rechtorisz
Colleague at Graphisoft
Hungary, Hungary
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NH
Nikolett Horvath
Colleague at Graphisoft
Hungary, Hungary
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AR
Andrea Rába, Fcca
Colleague at Graphisoft
Hungary, Hungary
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AL
Andrea Laczhegyi
Colleague at Graphisoft
Budapest, Budapest, Hungary, Hungary
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RA
Rebeka Anna Muszka
Colleague at Graphisoft
Budapest Metropolitan Area, Hungary
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VK
Vimal Kumar
Colleague at Graphisoft
Singapore, Singapore, Singapore
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KM
Kathrin Merle K.
Colleague at Graphisoft
Münster, North Rhine-Westphalia, Germany, Germany
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RK
Robert Kalocay
Colleague at Graphisoft
London, England, United Kingdom, United Kingdom
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BT
Bence Toldi
Colleague at Graphisoft
Budapest, Budapest, Hungary, Hungary
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James Smith
Colleague at Graphisoft
Huddersfield, England, United Kingdom, United Kingdom
View →
ÁR
Ákos Rechtorisz
Colleague at Graphisoft
Hungary, Hungary
View →
NH
Nikolett Horvath
Colleague at Graphisoft
Hungary, Hungary
View →
AR
Andrea Rába, Fcca
Colleague at Graphisoft
Hungary, Hungary
View →
AL
Andrea Laczhegyi
Colleague at Graphisoft
Budapest, Budapest, Hungary, Hungary
View →
RA
Rebeka Anna Muszka
Colleague at Graphisoft
Budapest Metropolitan Area, Hungary
View →
VK
Vimal Kumar
Colleague at Graphisoft
Singapore, Singapore, Singapore
View →
KM
Kathrin Merle K.
Colleague at Graphisoft
Münster, North Rhine-Westphalia, Germany, Germany
View →
RK
Robert Kalocay
Colleague at Graphisoft
London, England, United Kingdom, United Kingdom
View →
BT
Bence Toldi
Colleague at Graphisoft
Budapest, Budapest, Hungary, Hungary
View →
3 education records
Brieuc Tassel education
Bachelor Degree, Architectural Technology And Constructing Management
Tafe South Australia College
Bachelor Degree, Architectural Technology And Constructing Management
Via University College
Dut Génie Civil, Civil Engineering
Iut Saint Nazaire
FAQ
Frequently asked questions about Brieuc Tassel
Quick answers generated from the profile data available on this page.
What company does Brieuc Tassel work for?
Brieuc Tassel works for GRAPHISOFT.
What is Brieuc Tassel's role at GRAPHISOFT?
Brieuc Tassel is listed as Senior Director, Customer Support EMEA and Americas at GRAPHISOFT.
What is Brieuc Tassel's email address?
AeroLeads has found 1 work email signal at @graphisoft.com for Brieuc Tassel at GRAPHISOFT.
Where is Brieuc Tassel based?
Brieuc Tassel is based in Budapest, Budapest, Hungary while working with GRAPHISOFT.
What companies has Brieuc Tassel worked for?
Brieuc Tassel has worked for Graphisoft and Unisys.
Who are Brieuc Tassel's colleagues at GRAPHISOFT?
Brieuc Tassel's colleagues at GRAPHISOFT include James Smith, Ákos Rechtorisz, Nikolett Horvath, Andrea Rába, Fcca, and Andrea Laczhegyi.
How can I contact Brieuc Tassel?
You can use AeroLeads to view verified contact signals for Brieuc Tassel at GRAPHISOFT, including work email, phone, and LinkedIn data when available.
What schools did Brieuc Tassel attend?
Brieuc Tassel holds Bachelor Degree, Architectural Technology And Constructing Management from Tafe South Australia College.
What skills is Brieuc Tassel known for?
Brieuc Tassel is listed with skills including It Service Management, Technical Support, Service Desk, Service Delivery, It Operations, Microsoft Office, Active Directory, and Windows 7.
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