Utilities Analyst I
CurrentOversee daily aspects of national residential utility billing program, ensuring maximum recovery of all utility expenses while providing recommendations for improvement. Work closely with system end-users, project teams, and stakeholders. Monitor compliance with policy directives, regulations, laws, and contracts. Identify opportunities to optimize residential billing programs for water/sewer, natural gas, electricity, and trash. Manage national waste, recycling, and sustainability programs. Responsible for day-to-day operations, budgeting and forecasting, annual sustainability reviews, vendor billing audits, and reducing expenses/maximizing revenue. Implemented new billing strategy.