Brigitte Smith

Brigitte Smith Email and Phone Number

Risk, Credit & Fraud Analyst at Cox Communications @ Cox Communications
atlanta, georgia, united states
Brigitte Smith's Location
Woodstock, Georgia, United States, United States
Brigitte Smith's Contact Details

Brigitte Smith work email

Brigitte Smith personal email

About Brigitte Smith

Exceptional leader with skills in management, fraud prevention, quality assurance, and customer service. Demonstrated ability in team building, creative problem solving and decision making at many levels. Excellent relationship building, training, and presentation skills.College graduate with a BA in Business, major in Marketing. Would like to use this knowledge to start my own business in the fashion industry. Working on having my own fashion boutique.Also I am an ACE certified group fitness instructor specializing in Zumba (latin dance/aerobic excercise class) Ballet Barre and Boot Camp fitness. Have 9 years of experience and interested in working for privately owned companies or starting up my own in the near future.

Brigitte Smith's Current Company Details
Cox Communications

Cox Communications

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Risk, Credit & Fraud Analyst at Cox Communications
atlanta, georgia, united states
Website:
cox.com
Employees:
14312
Brigitte Smith Work Experience Details
  • Cox Communications
    Credit Risk Analyst
    Cox Communications Sep 2021 - Present
    United States
  • Cox Communications
    Business Analyst
    Cox Communications Jan 2018 - Sep 2021
    Greater Atlanta Area
  • Cox Communications
    Data Billing & Fraud Analyst
    Cox Communications Nov 2016 - Jan 2018
  • Artech Information Systems
    Contractor
    Artech Information Systems Nov 2014 - Oct 2016
     Reviewed and investigated cases that alarmed for possible fraud and prepared spreadsheets that outlined the amount of cases worked and the impact on the company. Queried cost analysis reports to assist the Customer Service team with customer settlements. Provisioned customer profiles in fraud tool to improve search parameters.
  • Artech Information Systems
    Fraud Analyst/Contractor
    Artech Information Systems Nov 2014 - Jul 2015
    Greater Atlanta Area
     Reviewed and investigated cases that alarmed for possible fraud and prepared spreadsheets that outlined the amount of cases worked and the impact on the company. Queried cost analysis reports to assist the Customer Service team with customer settlements. Provisioned customer profiles in fraud tool to improve search parameters.
  • City Of Roswell, Georgia
    Independent Fitness Contractor
    City Of Roswell, Georgia Aug 2008 - Oct 2014
    Roswell, Georgia
    • Instructed clients on fitness techniques and personal fitness goals whether in classroom setting or in the gym.• Developed specific choreography as it related to each class in terms of age and fitness level.• Assisted management with marketing techniques to increase club membership.
  • Robert Half International
    Technical Analyst/Contractor
    Robert Half International Apr 2010 - Aug 2010
    Greater Atlanta Area
    Offered expertise regarding cellular phone usage and activation of cellular phone equipment.Gave superior customer service to international representatives seeking assistance for their customers.Used Geo-mapping tools to locate areas of good coverage for customers wanting service.
  • Cox Communications
    Fraud Analyst/Contractor
    Cox Communications Jul 2009 - Oct 2009
    Alpharetta, Georgia
    Created a Workflow chart to show order of handling fraudulent Wireline and Wireless cases.Performed QA Testing on new applications for Wireline and Wireless services.Analyzed cases in the fraud systems to detect patterns of fraud and to locate fraud to prevent high dollar losses.Developed professional working relationship with local market representatives when alerting them of fraudulent activities.
  • At&T Mobility
    Customer Service Manager
    At&T Mobility Jun 2002 - May 2008
    Supervised a staff of 12-15 fraud analysts; analyzed trends related to fraud and how to combat it; maintained weekly and monthly reports to track the progress of my team; staffing manager responsible for interviewing candidates, hiring and setting up new hire training.

Brigitte Smith Skills

Leadership Customer Service Training Sales Account Management Microsoft Office Customer Satisfaction Event Planning Social Networking Team Leadership Customer Retention Marketing Coaching Data Analysis Microsoft Excel Telecommunications Customer Experience Process Scheduler Analysis Computer Hardware Cold Calling Product Marketing Strategic Planning Team Building

Brigitte Smith Education Details

Frequently Asked Questions about Brigitte Smith

What company does Brigitte Smith work for?

Brigitte Smith works for Cox Communications

What is Brigitte Smith's role at the current company?

Brigitte Smith's current role is Risk, Credit & Fraud Analyst at Cox Communications.

What is Brigitte Smith's email address?

Brigitte Smith's email address is br****@****hoo.com

What schools did Brigitte Smith attend?

Brigitte Smith attended Georgia State University - J. Mack Robinson College Of Business, Midlands Technical College.

What are some of Brigitte Smith's interests?

Brigitte Smith has interest in Professional Networking, Fitness Training, Children, See 1+see Less, Fashion, Civil Rights And Social Action, Marketing, Nutrition, Decorating, Environment.

What skills is Brigitte Smith known for?

Brigitte Smith has skills like Leadership, Customer Service, Training, Sales, Account Management, Microsoft Office, Customer Satisfaction, Event Planning, Social Networking, Team Leadership, Customer Retention, Marketing.

Who are Brigitte Smith's colleagues?

Brigitte Smith's colleagues are Melanie Gayhead, Daniel Paixao, Donna Simmons, Noah Alcalay, Jeremey Poston, Kristy Melland, Alejandro Flores.

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