Brigitte Smith Email and Phone Number
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Brigitte Smith personal email
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Exceptional leader with skills in management, fraud prevention, quality assurance, and customer service. Demonstrated ability in team building, creative problem solving and decision making at many levels. Excellent relationship building, training, and presentation skills.College graduate with a BA in Business, major in Marketing. Would like to use this knowledge to start my own business in the fashion industry. Working on having my own fashion boutique.Also I am an ACE certified group fitness instructor specializing in Zumba (latin dance/aerobic excercise class) Ballet Barre and Boot Camp fitness. Have 9 years of experience and interested in working for privately owned companies or starting up my own in the near future.
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Credit Risk AnalystCox Communications Sep 2021 - PresentUnited States -
Business AnalystCox Communications Jan 2018 - Sep 2021Greater Atlanta Area
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Data Billing & Fraud AnalystCox Communications Nov 2016 - Jan 2018
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ContractorArtech Information Systems Nov 2014 - Oct 2016 Reviewed and investigated cases that alarmed for possible fraud and prepared spreadsheets that outlined the amount of cases worked and the impact on the company. Queried cost analysis reports to assist the Customer Service team with customer settlements. Provisioned customer profiles in fraud tool to improve search parameters. -
Fraud Analyst/ContractorArtech Information Systems Nov 2014 - Jul 2015Greater Atlanta Area Reviewed and investigated cases that alarmed for possible fraud and prepared spreadsheets that outlined the amount of cases worked and the impact on the company. Queried cost analysis reports to assist the Customer Service team with customer settlements. Provisioned customer profiles in fraud tool to improve search parameters.
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Independent Fitness ContractorCity Of Roswell, Georgia Aug 2008 - Oct 2014Roswell, Georgia• Instructed clients on fitness techniques and personal fitness goals whether in classroom setting or in the gym.• Developed specific choreography as it related to each class in terms of age and fitness level.• Assisted management with marketing techniques to increase club membership. -
Technical Analyst/ContractorRobert Half International Apr 2010 - Aug 2010Greater Atlanta AreaOffered expertise regarding cellular phone usage and activation of cellular phone equipment.Gave superior customer service to international representatives seeking assistance for their customers.Used Geo-mapping tools to locate areas of good coverage for customers wanting service. -
Fraud Analyst/ContractorCox Communications Jul 2009 - Oct 2009Alpharetta, GeorgiaCreated a Workflow chart to show order of handling fraudulent Wireline and Wireless cases.Performed QA Testing on new applications for Wireline and Wireless services.Analyzed cases in the fraud systems to detect patterns of fraud and to locate fraud to prevent high dollar losses.Developed professional working relationship with local market representatives when alerting them of fraudulent activities.
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Customer Service ManagerAt&T Mobility Jun 2002 - May 2008Supervised a staff of 12-15 fraud analysts; analyzed trends related to fraud and how to combat it; maintained weekly and monthly reports to track the progress of my team; staffing manager responsible for interviewing candidates, hiring and setting up new hire training.
Brigitte Smith Skills
Brigitte Smith Education Details
Frequently Asked Questions about Brigitte Smith
What company does Brigitte Smith work for?
Brigitte Smith works for Cox Communications
What is Brigitte Smith's role at the current company?
Brigitte Smith's current role is Risk, Credit & Fraud Analyst at Cox Communications.
What is Brigitte Smith's email address?
Brigitte Smith's email address is br****@****hoo.com
What schools did Brigitte Smith attend?
Brigitte Smith attended Georgia State University - J. Mack Robinson College Of Business, Midlands Technical College.
What are some of Brigitte Smith's interests?
Brigitte Smith has interest in Professional Networking, Fitness Training, Children, See 1+see Less, Fashion, Civil Rights And Social Action, Marketing, Nutrition, Decorating, Environment.
What skills is Brigitte Smith known for?
Brigitte Smith has skills like Leadership, Customer Service, Training, Sales, Account Management, Microsoft Office, Customer Satisfaction, Event Planning, Social Networking, Team Leadership, Customer Retention, Marketing.
Who are Brigitte Smith's colleagues?
Brigitte Smith's colleagues are Melanie Gayhead, Daniel Paixao, Donna Simmons, Noah Alcalay, Jeremey Poston, Kristy Melland, Alejandro Flores.
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Brigitte Smith
Strategic Communication Major And Business Minor At Texas Christian UniversityNewport Beach, Ca -
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