Brigitte Coulombe Email & Phone Number

Canada

London, Ontario Canada

Triage and assess clients’ needs to determine appropriates service eligibilityConduct client interviews via telephone or cells, to determine DC financial eligibility and LAO certificate program eligibility;Provide information to clients relating to legal aid and court proceedings;Review Crown screening and disclosure, prepare client information for Duty Counsel, make notes in SI re next steps for client, prepare certificate referrals, assist vulnerable clients with applications for Legal Aid.Determine legal and financial eligibility, issue legal aid certificates for eligible clients;Front Line service provider; Refer applicants to other legal and/or government services and/or to the advice Lawyer;Review Appeals and complex financial information for eligibility; Make entitlement decisions based on LAO’s financial eligibility and policy guidelines;Prepare amendments, authorizations, certificates, forms and general correspondence, support for District Office worklists;Update client information collected in PeopleSoft;Provide back-up or vacation relief for other staff including in person attendance at EMDC; interview of incarcerated persons, arrange calls to John Howard Bail Program Practice Compassion when speaking with clients, families of clients and victims

Forest, Ontario, Canada

Reconciliation of trust and general accounts, monthly reports, Source deductions and HST remittances, Transaction Levy quarterly remittance, all year end reporting and preparation for accounting firm.

Sarnia, Ontario, Canada

Preparation, organization and review of real estate documents; familiarized myself with TeraView and Conveyancer to create statement of accounts and statement of adjustments for Real Estate transactions; prepared client trust ledgers by posting deposits and cheques into Quickbooks, while ensuring that all entries are correct and disbursements are paid. Created and maintained a spreadsheet for LSUC Levies, reporting letters to clients, lenders and undertakings.

Forest, Ontario, Canada

Collect, request and organize evidence and other legal documents for attorney to review; draft and proofread correspondence. Review of client disclosure. Communicate with clients and witnesses to schedule meetings and interviews; advise clients of next court dates. Manage, organize and maintain documents and client files in paper or electronic format.Manage client billing, receipt of funds, preparing, finalizing and sending out invoices to private clients, uploading invoices to Legal Aid Ontario portal. Provide general administration assistance including the maintenance of electronic calendars and office email.

Sarnia, Ontario

On a contract to prepare for a routine Law Society inspection, through thorough investigation, research and preparation, I was able to present all documents to LSUC, in a timely fashion minimizing any consequences.

Enhance the effectiveness of the executive by providing information management support through transcribing, formatting, editing, proof reading, retrieving, inputting text or data. Reconcile bank statement and petty cash, prepare bank deposits, e-transfers.Input dockets, generate client and Legal Aid invoices, A/P and A/R through PCLaw; payroll, ROE and prepare figures for source deduction remittance to CRA.Maintain and update all client records and files; provide support by assembling information for legal documents, research, assembling case materials and client profiles.Prepare documents for service and filing with the court.Maintain up-to-date knowledge of all court cases relevant, pending procedures, and court dates.Handling of extremely sensitive and confidential material with tact and diplomacy.Scheduling and calendar management, client appointments, diarizing court dates, briefs, questioning and personal appointments; Welcome guests and clients upon arrival, respond to inquiries, screen calls

403 Canada Avenue Huron Park, Ontario

- Reception duties including faxing, emailing, answering phones, photocopying, and scanning- Responding to inquiries from staff and outside clients and organizations- Complete Customer Information Forms and enter in Outlook V-Card System, manage Outlook Calendars for employees, the Vice President and Meeting Rooms- Maintained company uniform logs through orders, distribution and methods of payment- Created first day administration and training packages for new hires, inclusive of pictures, ID badges, clearance fobs for departments and parking. Notified IT of any requirements- Monitored Training Required, notifying departments- Completed credit applications submitting to suppliers- Visa Tracking/Safety Audits/ Cost Profit Margins spreadsheets- Memos, Letters, Issue SMS Tests, mark and enter grades into Data Base

Sarnia Ontario

Fanshawe Park Road, London On

- Answered multi-line phones, reserved heavy equipment for customers, invoiced all cash customers and handled rental deposits; cash transactions. Inside Sales- Aided in the organization, the preparation and the collection of fees for aerial lift training courses.- Ordered supplies; comparison shopped; filed all the invoices- Acted as liaison between the customer and company regarding any damaged or problem rental equipment- Documented all repairs, billed non-returned rental items and recorded all communications