- Rich end to end experience in Product Development & Support, Customer Success, Pre-sales & Business Analysis for IT Products.- Hands on experienced on product/software life cycle implementation, upgrades, production support, release/patch rollout, business analysis, customization, migrations, go live assistance till post implementation support. - Excellence in managing strong relationships with Enterprise customers by providing Premium Customer Support, Professional Services &… Show more - Rich end to end experience in Product Development & Support, Customer Success, Pre-sales & Business Analysis for IT Products.- Hands on experienced on product/software life cycle implementation, upgrades, production support, release/patch rollout, business analysis, customization, migrations, go live assistance till post implementation support. - Excellence in managing strong relationships with Enterprise customers by providing Premium Customer Support, Professional Services & Customization ensuring customer success with delight. - Proficient in working with enterprise customers across the globe especially with US, UK, Africa & India. Show less

Prolius is a leading Enterprise level software application specializing in fleet and mobile workforce management.Prolius services some of the largest companies in the UK. As a pioneering business operations platform, we provide an all-encompassing connected solution with a mission to:"Build an unrivalled platform that seamlessly manages fleet operations and mobile workforces to deliver improved performance and accelerated digital transformation."/Primary role focused on… Show more Prolius is a leading Enterprise level software application specializing in fleet and mobile workforce management.Prolius services some of the largest companies in the UK. As a pioneering business operations platform, we provide an all-encompassing connected solution with a mission to:"Build an unrivalled platform that seamlessly manages fleet operations and mobile workforces to deliver improved performance and accelerated digital transformation."/Primary role focused on managing the support team to deliver customer service excellence to our enterprise clients. Show less

_First level technical support to the partner companies and their end clients_Help the partner accounts through email, phone, online presentations, screen-share and in person meetings_The primary point of contact and build long-term relationships with customers for the product and services_Ensure the timely and successful delivery of our solutions according to customer needs and objectives_Forecast and track key account metrics_Coordination between technical team and clients… Show more _First level technical support to the partner companies and their end clients_Help the partner accounts through email, phone, online presentations, screen-share and in person meetings_The primary point of contact and build long-term relationships with customers for the product and services_Ensure the timely and successful delivery of our solutions according to customer needs and objectives_Forecast and track key account metrics_Coordination between technical team and clients to achieve desirable results_Liaise between the partner body and internal teams_Preparing invoices and manage time sheets based on the billing cycle._Producing Reports Show less

_Campaign planning for new region._Setup new bidding accounts from scratch._To interact with the corporate clients._Generating new business from the new and existing channel partners_Follow up with the prospective channel partners_Handling the channel partners_Regular follow up with the clients._Responsible for generating business in the given area._Responsible for fixing and making the meetings with the clients to generate the business._Responsible for… Show more _Campaign planning for new region._Setup new bidding accounts from scratch._To interact with the corporate clients._Generating new business from the new and existing channel partners_Follow up with the prospective channel partners_Handling the channel partners_Regular follow up with the clients._Responsible for generating business in the given area._Responsible for fixing and making the meetings with the clients to generate the business._Responsible for making strategies for generation of revenue._Responsible for complete sales cycle till the closure of the deals._Responsible for making strategic tie ups with the associations for profitability of the organization. Show less

_Carry out market research through industry contacts, LinkedIn, publications, trade events, news to identify ideas for growth _Reach out directly or through partners to target prospective business deals._Identify requirements for new services to anticipate and potentially lead the market._Help in enhancing the company knowledge base by participating in training and educational initiatives._Provide regular feedback to senior management about marketplace and competitor activity.

• Hands on experience in handling end to end recruitment process.• Accountable for Technical Recruitment Activities.• Accountable for HR activities from On boarding till disengagement.• In charge of both Primary and Secondary Research Activities.• In charge of Quality control.