Brittany Ho Email & Phone Number

Vancouver, BC, CA

Vancouver, BC, CA

Vancouver, BC, CA

- Worked along Executive Sponsors and senior leaders on the most important product programs/projects in the business- Coordinated multiple teams and stakenholder for aligned execution and implementation of projects- Ensured projects were delivered delivered on-time, within scope and within budget- Facilitated the definition of project scope and objectives.

Vancouver, BC, CA

Continuing to manage strategic product changes, while handling higher priority projects with larger business and financial impact. My current portfolio of projects drives the following goals:- Building new product to launch- Driving strategic product value- Improving retention at key customer touch points- Attaining high level security standards- Product.

Vancouver, BC, CA

I managed product changes and how these changes affect internal teams (like other PDT teams) and external teams (like our customers).

Vancouver, BC, CA

• Built and executed strategic marketing programs focused on current Hootsuite customers. Priorities included:
• Building customer engagement to foster better relationships
• Scaling customer communications and product updates
• Refreshing the org-wide product beta process to ensure a positive customer experience
• Influencing key sales and renewal opportunities at key points in the customer journey

Vancouver, BC, CA

• Built strategic advocacy programs that contributed to organizational goals.
• Identified and produced strategic customer references
• Built and scaled customer marketing programs across different regions and markets
• Nurtured customers to become brand and product advocates

Vancouver, BC, CA

• Worked to build advocacy internally and externally around Hootsuite.
• Sourcing, vetting, and actioning opportunities for advocacy worldwide
• Scaled and managed a global ambassador program (#HootAmbs)
• Launched and iterated an employee advocacy program internally
• Social engagement on @HootCommunity and #HootsuiteLife
• Help identify and engage target influencers in key verticals

San Francisco, California, US

• Case by case project work with the Operations, Marketing, and UberEATS teams
• Hiring for Brand Ambassadors and Partner Support Representatives as the company continued multi-city growth across Southwest Ontario
• Contributed to the re-launch of the Edmonton market
• Gained a deep dive into all around operations of Uber's unique business strategies

San Francisco, California, US

• Major hiring for Brand Ambassadors and Partner Support Representatives as the company launched multi-city across Southwest Ontario
• Implemented scaleable processes which saved valuable time and over $1000 per hiring round
• Created Brand Ambassador training manuals which facilitated offsite training to brand standards, which is now used as a reference for future training programs
• Was a part of the #UberXO activation with popular music star, The Weeknd - gained experience in building a campaign with heavy media attention and global partnership planning
• Gained a deep dive into all around operations of Uber's unique business strategies

Guelph, On, CA

JDCC Guelph is a delegation of 50 members competing at JDC Central; a national multi-faceted business conference for Canadian business students. We believe in developing leaders for a sustainable world through transformational learning, research that counts and community engagement.JDCC is the biggest conference of its kind in Central Canada, as it entails.

Toronto, ON, CA

• Maintained the company's hotel portfolio's online presences. Role requires experience working with many different branded hotels, including properties under the Marriott, Starwood, Choice, and IHG hotel families.
• Social Media Marketing (Facebook, Twitter, LinkedIn, and Instagram)
• Worked with hotel companies to ensure properties followed proper brand standards
• Revised marketing strategies based on analytics and market research
• Reported directly to Regional Vice President of Sales & Marketing

Toronto, ON, CA

• Assists the Regional Director of Sales and Marketing in promoting hotels in the company portfolio. Works with Starwood, Marriott, IHG, and Wyndham hotel franchises to achieve and exceed brand standards and budgeted.
• Transition/Pre-opening Critical Path management
• Completing Request for Proposals (RFPs)
• Meeting clients and managing existing relationships with local businesses
• Growing corporate accounts by helping negotiate corporate rates with local companies. Thiscontributed to and maximized hotel occupancy, Revenue Per Available Room (RevPAR), and Average Daily Rate (ADR)
• Lead a sales blitz which will result in an expanded corporate client base with increased benefits of $80k in business annually

Bachelor Of Commerce, Hotel & Food Administration Co-Op

International Baccalaureate Diploma, High School Alberta Education Diploma