Britney G. Email & Phone Number

Itasca, Illinois, United States

★ Assists risk control and claims service staff with information tracking and member services for each captive.• Maintain historical risk control benchmarks and client report cards.• Maintain Risk Control related member portal items. • Provide Customer Support - Interacting with service partners, members, and other internal and external contacts. • Assist with monthly webinars. • Collect data from members and service partners. • Prepare for Risk Control workshops and meetings.

Batavia, Illinois, United States

★ Provide support to the Office of Partnerships and Technology Transfer.• Maintain electronic tracking systems, official electronic and paper files for partnership and user agreements.• Keep record of invention disclosures and ensure all disclosures, elections and filings are performed in accordance with requirements.• Lead responsibility for collecting and reporting Technology Transfer data to the Department of Energy.• Manage the Annual Inventor Recognition Ceremony.• Administer the Affiliate Research Agreement and Non-Proprietary User Agreement process.• Manage the Site Access and Badging Agreements Tasks.

Elk Grove Village, Illinois, United States

★ Lead the identification, mitigation, and management of risks. Establish training and safety-related goals and objectives.• Responsible for the administration of Accident/Incident Claims and Worker's Compensation.• Remain current on insurance and legal compliance standards. Establish training and safety best practices. Serve as Team leader of the Safety Committee.• Lead the inspection program for facilities and equipment. Investigate and identify unsafe conditions and ensure that corrective action is taken.• Coordinate and prepare for PDRMA field visits and audits. • Prepare and monitor training and safety-related budgets. • Lead staff training and educational programs.

Lisle, Illinois, United States

★ Received incoming claims, set up files, and assigned them to an appropriate adjuster.• Provided administrative support to Risk Consultants in the field, processed field reports, and dispersed them to members and/or consultants.• Managed member asset data and updated property/pollution schedule, as needed. • Coordinated insurance renewals with reinsurers and underwriters. • Assembled Claims and Risk Management Committee meeting packets and recorded minutes. • Lead the Coefficient of Friction and Infrared testing programs.

Lisle, Illinois, United States

★ Customer-facing position. Answered member requests and inquiries, provided product education, and directed members to appropriate departments for more in-depth assistance as needed.• Primary member contact, providing member support and problem resolutions. • Contributed to improved operational efficiencies, providing office support for various departments.• Partnered with internal teams and provided strategic advisement which led to key initiatives that improved member experiences and reduced the need for call transfers. • Managed Education and Training Classes. • Issued Certificates of Insurance and Proof of Coverage.