Britney Jacobs, Msfpsy Email & Phone Number

Engage in inclusive research strategies and practices with practitioners, researchers, career training providers, and other learning/ workforce ecosystem stakeholdersManage instrument development, data collection, analysis and reportingProactively identify potential issues with research and follow-up on open issues internallyCraft content (e.g., blog posts, articles, powerpoint presentations, and reports) to illustrate findings and communicate the work of the team in ways that align with Digital Promise and Pathways values using a learner/worker-centered and equity-oriented lensFacilitate meetings and session presentations focused on research projects and initiatives to inform and engage stakeholders and internal/external audiencesSupport the relationships with community, technology and data partners, and alignment across cross-functional partner teams and needs.Support the promotion of equitable research and design best practices across the adult learning and workforce ecosystem, including during data collection (e.g., focus groups, workshops), internal/ external conversations and programming.

Develop analysis plans, analyze data sets, and contribute to reports and publicationsWork with educators, education leaders, and/or technology producers in research-practice partnershipsContribute to the design of research studies that develop and/or evaluate education innovationsActively develops the establishment of departmental structure and process developmentSupports dissemination of multi project research findings to practitioners, developers, and researchersContribute to research proposals to philanthropic funders, private clients, and/or government granting agenciesExpertly utilizing SPSS, Nvivo, R, Qualtrics, Netsuite, Egencia, Asana

Develops repository database for qualitative researchCollaborates with teams in collecting data as well as managing and maintaining data sets, including verifying and ensuring data integrity and proper data storage.Conducts quantitative and qualitative analyses, synthesizes findings, implements usability studies, and summarizes results.Has strong applied research skills and clearly communicates research findings to a wide audience.Conducted a meta-analysis that synthesized existing research findings and identified gaps in the literature, leading to a new qualitative research initiative.Assists Research team with project work, as available and applicable, including literature reviews and written reports and products.Approaches research from an intersectional framework.Spearheaded the development and implementation of new research methodologies, resulting in more efficient and cost-effective data analysis.Presents and leads discussions about research findings to small groups of team members.

Implemented the ideation and execution of market research projects.Served as an expert in complex methodologies (MaxDiff, Conjoint, A/B, Implicit Associations, Usability Testing) and understands the features/capabilities of various platform tools for clients.Educated clients and provides on-going support for using Insights Software.Participated in client management through assessing client feedback and sharing possible solutions. Conducting a large-scale usability study that provided insights into user behavior and preferences, resulting in a redesign that improved conversion rates by 20%.Developed integrated surveys using complex methodologies.

United States

Conducted Vendor Management.Performed literature reviews and usability testing followed by data analysis in SPSS.Conducted a heuristic evaluation that identified usability issues in a product or website, leading to a redesign that improved task completion rates by 22%.Prepared proposals and surveys for submission.Ran metrics and assessing usability of process changes.Reviewed proposal terms and requirements for compliance and approves contracts and budgets for project set up.Maintained accurate system records for invoicing in Costpoint.

Washington D.C. Metro Area

Contributed to design of evaluations and research studies and associated budgetsPerformed Data Tracking, Literature Reviews, and Survey Design and Implementation for ProposalsConducted Site Visits, Focus Group Facilitation, and Interview Coordination for Data Collection and Analysis Scripted and Analyzed Data in SQL, SPSS, and NVivoContributed to the development of quantitative and qualitative data collection tools and methodologiesDesigned informed consent processes in line with organizational and federal regulations.Worked on problems of diverse scope that require analysis or interpretation of identifiable factorsConducted a needs assessment that identified gaps and led to the development of new program offerings that better met the needs of the target population.

Raleigh, North Carolina, United States

Development of proposals, budgets, and contracts based on sponsor parameters Developing and maintained site relationships via project onboarding and budget negotiation (Kick Off Meetings, Budget Meetings, Budget Committee Review, Literature Reviews, Contract Tracking)Created and delivered user research presentations that effectively communicated insights for more informed decision-making.Reviewed and Negotiated NDAs, TAs, SOWs, Proposals, Amendments, Budgets, and Contracts for DOD, NIH, & EPAPerformed semi structured interviews for playbook updates

Raleigh-Durham, North Carolina Area

Developed study procedures & training materials, trained study teams on their implementation.Implemented a data management system that resulted in a 25% reduction in data errors and improved the accuracy and consistency of research findings.Maintained data in tracking systems as well as developed the process Trained new employees on using the Playbook and conducting data reviews. Designed surveys for market research and perform budget reconciliation.Performed data analysis for reporting and reconciliation purposes Conducted record audits and quality assurance resulting in 82% increase to accuracy and productivity.Performed data scripting for project management

Durham, North Carolina

Developed complex surveys for research supportServed as a liaison with internal and external partnersDeveloped and executed a successful recruitment strategy for a research studyAdministered surveys through Qualtrics for data collection.Conducted live negotiations with Government Agencies.Developed and implemented a training newsletter for research staff that increased their proficiency in research methods and resulted in higher quality study execution.Aided Investigators in the development of Clinical Research proposals, grants, and budgets for submission, most notably in the area of Infectious Diseases.Prepared proposals and bids for RFQs and RFPs.

Master'S Degree, Forensic Psychology

Bachelor'S Degree, Anthropology/ Spanish/ International Studies

Activities and Societies: Lloyd International Honors College Student University Archaeological Association- Secretary Student.

High School, Oscar Smith High School, Advanced High School/Secondary Diploma Program, 4.09

Activities and Societies: National Honor Society Math National Honor Society Chamber Orchestra

Doctor Of Philosophy - Phd, Forensic Psychology