Britney Bui Email & Phone Number

Washington, Dc, Us

Program Manager for the Mid-Atlantic Programming Internship hosted under alpha Kappa Delta Phi's Leadership Development Initiative (LDI) Internship Program. • Collaborate with and mentor interns to organize regional programming events and activities, aiming to strengthen connections and enhance cohesion among chapters throughout the region.

Responsible for directing and supervising collegiate chapters within the Mid-Atlantic region and guiding chapter alumnae advisors in assisting with chapter development.• Supports the various experiences and perspectives of other officers on board and any external relations.• Builds and maintains a culture dedicated to providing a support system that exceeds member expectations.• Updated and expanded the Mid-Atlantic Travel Reimbursement Policy to offer financial assistance for members attending regional events.

• Created a content schedule for all social media releases for national aKDPhi Instagram, blog posts, and sorority communications.• Organized PR content for national sorority social media and website.• Oversaw and organized content for the national aKDPhi Instagram page• Created, reviewed, and released sorority communications and PR content for social media, internal and external announcements, and website.• Ideated and executed social media campaigns and engagement activities.

Fairfax, Virginia, United States

Chapter: Pre-Associate Chapter at George Mason University• Oversaw all cabinet members to ensure they fulfilled their constitutional duties.• Presided over meetings and prepared agendas.• Supported the education team in executing a successful new member and intake program each semester.• Led the chapter to achieve the Chapter of Excellence Award from the Office of Fraternity and Sorority Life at George Mason University.• Supported the chapter in hosting its first Mid-Atlantic Regional Sisterhood Retreat.• Developed an oversight committee program to provide comprehensive oversight for all positions, ensuring that all goals and initiatives are thoroughly supported.

• Generated ideas for promoting events hosted by chapters.• Developed strategies for engaging the Mid-Atlantic following on social media.• Created and posted engaging, insightful, and thought-provoking content• Experimented with different approaches to representing the Mid-Atlantic brand on social media.

Alexandria, Virginia, United States

• Complete patient registration and intake processes, verify insurance, and provide financial counseling.• Collaborate with the clinical team and providers to address patient concerns and ensure all required patient forms are up-to-date and received for seamless appointment flow.• Coordinate with the call center to facilitate patient communication and accurately document all interactions regarding medication requests, symptoms, and administrative inquiries. • Handle requests from external providers and departments to securely transmit patient medical records and provide necessary patient information for pre-operative purposes, ensuring confidentiality and compliance with HIPAA and associated regulations.

Alexandria, Virginia, United States

• Efficiently manage appointment scheduling, communication, and patient data updates, alongside secure payment processing and insurance verification.• Conduct meticulous audits of finalized claims and maintain precise billing records using Excel.• Developed and implemented an automated system for patient feedback to enhance service evaluation.• Collaborated with the Department of Veterans Affairs to schedule referred patients, successfully managing over 300 patient intakes.

Fairfax, Virginia, United States

Working alongside the Patient Experience team, based in Inova Fairfax, Center for Personalized Health.• Shadowed Patient Experience team members throughout training workshops, forums, and team meetings• Conducted immersion rounding at Inova ambulatory locations to assess operational challenges faced by teams and management.• Worked closely with preceptor and PX members to develop a standardized training structure for patient-provider communication.

Vienna, Virginia, United States

• Create and manage engaging video content and imagery for Teas'n You Fusion Tea House and Lei'd Hawaiian Poke, with active content scheduling and community interaction on Instagram and Facebook.• Collaborate with the Creative Lead and team to develop and implement effective social media marketing strategies.• Attend weekly strategy sessions to review performance metrics and brainstorm new content ideas, significantly enhancing follower engagement by 1,000.• Drive increased interest in limited-time offerings through targeted promotional emails and advertisements.

Vienna, Virginia, United States

• Oversee and lead team members during the shift• Actively work with the Executive and Leadership teams to improve in-store operations• Promote accountability and transparency among team members to further growth within the company

Vienna, Virginia, United States

Front-of-house team member at Teas'n You Fusion Tea House, a fast-casual concept of Happy Endings Hospitality.

Bachelor'S Degree, Health Administration With Concentration In Health Systems Management, Undergraduate

Activities and Societies: alpha Kappa Delta Phi Pre-Associate Chapter at George Mason University, Order of Omega

Health Policy And Administration, Undergraduate

Activities and Societies: Her Campus at Penn State

Dual Enrollment Courses

Dual enrollment courses completed in Senior Year at Falls Church High School (August 2019-June 2020): • PLS 211 and PLS 212: U.S..

Advanced Studies Diploma

Activities and Societies: HOSA Future Health Professionals (Secretary), Falls Church Volleyball, Vietnamese Student Association.