Senior Technical Account Advisor, Platinum Support
Current
Feb 2023 - Present
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Britney H. Email & Phone Number
Senior Technical Account Advisor @ Seismic
at
Seismic
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Account Advisor @ Seismic
Location
San Diego, California, United States
Company size
Who is Britney H.? Overview
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Quick answer
Britney H. is listed as Senior Technical Account Advisor @ Seismic at Seismic, a company with 869 employees, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Britney H..
Britney H. previously worked as Senior Technical Account Advisor, Platinum Support at Seismic and Technical Account Advisor, Platinum Support at Seismic. Britney H. holds Bachelor Of Science (B.S.), Economics, Spanish from College Of Charleston.
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Email format at Seismic
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Seismic
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Profile bio
About Britney H.
Britney H. is a Senior Technical Account Advisor @ Seismic at Seismic.
Current workplace
Britney H.'s current company
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Seismic
7 roles
Britney H. work experience
A career timeline built from the work history available for this profile.
Technical Account Advisor, Platinum Support
Apr 2021 - Feb 2023
Customer Success Manager
-Drive product adoption by having weekly client best practice calls showing ways to best use Classy, learn about client communication plans, and advise on donor stewardship to increase donation volume & set them up for success.-Collaborate with the Customer Education Team to find opportunities & create content to add self service videos within the product.
Feb 2020 - Mar 2021
Senior Technical Support Engineer, Customer Care
-In March 2019, organized, created, and led new product training curriculum for 15 Customer Success Managers and 15 Care representatives. -Teach best practices to clients, identify product gaps, and translate client feedback into meaningful feature recommendations with Product Team.-Create escalation process documentation for 8 Tier I.
Oct 2017 - Mar 2021
Representative, Customer Care
-Led team in case volume with 1,500 cases completed in 2017 while maintaining a 3.8/4 CSAT (Customer Satisfaction) score.-Recognized for strong team leadership and translating complex concepts into understandable terms.-Created new product documentation during replatforming, which increased article count by 40% in client support center.
May 2015 - Oct 2017
Project Coordinator, Client Services
-Prepared daily Sales reports for team of 8 Sales Reps showing client performance on our ad network. Collaborated with Development Team to create an internal reporting tool that reduced Sales report generation time by 50%.-Delivered exemplary support to users as the business unit Salesforce administrator, created documentation, and ensured new releases.
Jan 2012 - Feb 2015
Office Coordinator
Jan 2011 - Jan 2012
Team & coworkers
Colleagues at Seismic
Other employees you can reach at thinkseismic.com. View company contacts for 869 employees →
PZ
Peyton Zhang
Colleague at Seismic
Chaoyang District, Beijing, China, China
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王
王兴民
Colleague at Seismic
Beijing, Beijing, China, China
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KP
Katie Pahud
Colleague at Seismic
Indianapolis, Indiana, United States, United States
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AS
Abbey Scoville, Cspo
Colleague at Seismic
San Diego, California, United States, United States
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马
马冰源
Colleague at Seismic
Xi'an, Shaanxi, China, China
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TP
Taude P-Seismic
Colleague at Seismic
Pittsboro, North Carolina, United States, United States
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HC
Hayden C.
Colleague at Seismic
Los Angeles, California, United States, United States
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SR
Sruthi Reddy Pallerla
Colleague at Seismic
Montreal, Quebec, Canada, Canada
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DG
Domenic Garaci
Colleague at Seismic
Toronto, Ontario, Canada, Canada
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CS
Cameron S.
Colleague at Seismic
Indianapolis, Indiana, United States, United States
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Peyton Zhang
Colleague at Seismic
Chaoyang District, Beijing, China, China
View →
王
王兴民
Colleague at Seismic
Beijing, Beijing, China, China
View →
KP
Katie Pahud
Colleague at Seismic
Indianapolis, Indiana, United States, United States
View →
AS
Abbey Scoville, Cspo
Colleague at Seismic
San Diego, California, United States, United States
View →
马
马冰源
Colleague at Seismic
Xi'an, Shaanxi, China, China
View →
TP
Taude P-Seismic
Colleague at Seismic
Pittsboro, North Carolina, United States, United States
View →
HC
Hayden C.
Colleague at Seismic
Los Angeles, California, United States, United States
View →
SR
Sruthi Reddy Pallerla
Colleague at Seismic
Montreal, Quebec, Canada, Canada
View →
DG
Domenic Garaci
Colleague at Seismic
Toronto, Ontario, Canada, Canada
View →
CS
Cameron S.
Colleague at Seismic
Indianapolis, Indiana, United States, United States
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3 education records
Britney H. education
Bachelor Of Science (B.S.), Economics, Spanish
Spanish Linguistics, International Economics
La Universidad Pablo De Olavide
Education record
University Of San Diego High School
FAQ
Frequently asked questions about Britney H.
Quick answers generated from the profile data available on this page.
What company does Britney H. work for?
Britney H. works for Seismic.
What is Britney H.'s role at Seismic?
Britney H. is listed as Senior Technical Account Advisor @ Seismic at Seismic.
Where is Britney H. based?
Britney H. is based in San Diego, California, United States while working with Seismic.
What companies has Britney H. worked for?
Britney H. has worked for Seismic, Classy.Org, Paypal, and Where, Llc.
Who are Britney H.'s colleagues at Seismic?
Britney H.'s colleagues at Seismic include Peyton Zhang, 王兴民, Katie Pahud, Abbey Scoville, Cspo, and 马冰源.
How can I contact Britney H.?
You can use AeroLeads to view verified contact signals for Britney H. at Seismic, including work email, phone, and LinkedIn data when available.
What schools did Britney H. attend?
Britney H. holds Bachelor Of Science (B.S.), Economics, Spanish from College Of Charleston.
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