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Britney H. Email & Phone Number

Senior Technical Account Advisor @ Seismic at Seismic
Location: San Diego, California, United States 7 work roles 3 schools
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Current company
Role
Senior Technical Account Advisor @ Seismic
Location
San Diego, California, United States
Company size

Who is Britney H.? Overview

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Quick answer

Britney H. is listed as Senior Technical Account Advisor @ Seismic at Seismic, a company with 869 employees, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Britney H..

Britney H. previously worked as Senior Technical Account Advisor, Platinum Support at Seismic and Technical Account Advisor, Platinum Support at Seismic. Britney H. holds Bachelor Of Science (B.S.), Economics, Spanish from College Of Charleston.

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Seismic

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About Britney H.

Britney H. is a Senior Technical Account Advisor @ Seismic at Seismic.

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Britney H.'s current company

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Seismic
Seismic
Senior Technical Account Advisor @ Seismic
san diego, california, united states
Employees
869
AeroLeads page
7 roles

Britney H. work experience

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Senior Technical Account Advisor, Platinum Support

Current

San Diego, California, United States

Feb 2023 - Present

Technical Account Advisor, Platinum Support

San Diego, California, United States

Apr 2021 - Feb 2023

Customer Success Manager

San Diego, California, United States

-Drive product adoption by having weekly client best practice calls showing ways to best use Classy, learn about client communication plans, and advise on donor stewardship to increase donation volume & set them up for success.-Collaborate with the Customer Education Team to find opportunities & create content to add self service videos within the product.

Feb 2020 - Mar 2021

Senior Technical Support Engineer, Customer Care

San Diego, California, United States

-In March 2019, organized, created, and led new product training curriculum for 15 Customer Success Managers and 15 Care representatives. -Teach best practices to clients, identify product gaps, and translate client feedback into meaningful feature recommendations with Product Team.-Create escalation process documentation for 8 Tier I.

Oct 2017 - Mar 2021

Representative, Customer Care

San Diego, California, United States

-Led team in case volume with 1,500 cases completed in 2017 while maintaining a 3.8/4 CSAT (Customer Satisfaction) score.-Recognized for strong team leadership and translating complex concepts into understandable terms.-Created new product documentation during replatforming, which increased article count by 40% in client support center.

May 2015 - Oct 2017

Project Coordinator, Client Services

Boston, Massachusetts, United States

-Prepared daily Sales reports for team of 8 Sales Reps showing client performance on our ad network. Collaborated with Development Team to create an internal reporting tool that reduced Sales report generation time by 50%.-Delivered exemplary support to users as the business unit Salesforce administrator, created documentation, and ensured new releases.

Jan 2012 - Feb 2015

Office Coordinator

Boston, Massachusetts, United States

Jan 2011 - Jan 2012
Team & coworkers

Colleagues at Seismic

Other employees you can reach at thinkseismic.com. View company contacts for 869 employees →

3 education records

Britney H. education

Bachelor Of Science (B.S.), Economics, Spanish

Activities and Societies: Member of ICSA Varsity Sailing Team 2005-2009

Spanish Linguistics, International Economics

La Universidad Pablo De Olavide

Education record

University Of San Diego High School
FAQ

Frequently asked questions about Britney H.

Quick answers generated from the profile data available on this page.

What company does Britney H. work for?

Britney H. works for Seismic.

What is Britney H.'s role at Seismic?

Britney H. is listed as Senior Technical Account Advisor @ Seismic at Seismic.

Where is Britney H. based?

Britney H. is based in San Diego, California, United States while working with Seismic.

What companies has Britney H. worked for?

Britney H. has worked for Seismic, Classy.Org, Paypal, and Where, Llc.

Who are Britney H.'s colleagues at Seismic?

Britney H.'s colleagues at Seismic include Peyton Zhang, 王兴民, Katie Pahud, Abbey Scoville, Cspo, and 马冰源.

How can I contact Britney H.?

You can use AeroLeads to view verified contact signals for Britney H. at Seismic, including work email, phone, and LinkedIn data when available.

What schools did Britney H. attend?

Britney H. holds Bachelor Of Science (B.S.), Economics, Spanish from College Of Charleston.

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