Britney Walker Email & Phone Number

Tallahassee, Florida, United States

Tallahassee, Florida, United States

Efficiently manage office operations using QuickBooks for payroll and financial tasks. Utilize graphic design skills to enhance presentations and promotional materials. Organize office procedures, control correspondence, design filing systems, and supervise clerical functions. Provide exceptional customer service by identifying needs, processing orders, and offering cost estimates. Coordinate shipping, manage inventory, and collaborate with the external sales team to actively promote company products and services.

Tallahassee, Florida, United States

As a team leader for many areas I had to facilitate customer service and delivery operations. I had to coordinate and direct teams in shipping, receiving, and storing goods, emphasizing order fulfillment and supply chain coordination. Additionally, I managed personnel, oversaw store sales, and maintained inventory to ensure efficient operations.

The Service Manager is primarily responsible for enabling and empowering a team of Customer Service Associates (CSAs) to deliver the best possible customer service experience in the store. This includes responsibility for customer facing activities on the sales floor (e.g., greeting customers, listening and probing to understand needs, identifying solutions), as well as non-customer facing activities (e.g., down stocking, inventory management and area recovery). The Service Manager ensures department(s) are customer ready at all times while inspiring engaging, customer-focused behavior, mitigating and reducing customer complaints, and driving positive first impressions for customers upon entering the store.