Administrative Assistant
R.L. Stevens And Associates
Waltham, Massachusetts
-Stand in executive assistant to the Owner/President, Vice President and Assistant Vice President of Sales and Vice President of Marketing. -Maintained client database and created additional tracking system to maximize efficiency and better serve clientele.-Managed schedules for 12 consultants throughout Massachusetts and New Hampshire. -Booked new appointments through warm and cold calling, consistently exceeding the required 60% booking rate and acquiring 30% of new clients through quality based booking. -Operated a 15 line switchboard. -Other necessary administrative functions including, but not limited to, greeting prospective and returning clients, processing financial transactions, booking travel for clients and consultants, recording meeting minutes, training support staff, ordering office and marketing supplies for multiple branches, assisting other offices as needed, created and maintained office inventory system, and other duties as assigned.