Brittany Hoffman

Brittany Hoffman Email and Phone Number

Account Manager
Brittany Hoffman's Location
Truckee, California, United States, United States
About Brittany Hoffman

With five years of experience in account management at Spotify, I am a marketing and sales strategist who leverages data storytelling and stakeholder relations to grow and retain accounts in the technology and telecommunications vertical. I have a proven track record of exceeding quarterly projections, negotiating long-term contracts, and delivering impactful presentations to executive leadership.As a former senior account manager and manager of client solutions and success at Spotify, I led and mentored teams of five or more, cultivated partnerships with internal and external stakeholders, and spearheaded onboarding and optimization initiatives for enterprise clients. I have a diverse background in client solutions and media planning, and I thrive in fast-paced and agile environments. I am passionate about modernizing, streamlining, and improving account management processes, and I seek to contribute positively to diverse and collaborative teams.

Brittany Hoffman's Current Company Details

Account Manager
Brittany Hoffman Work Experience Details
  • Sprinkles Parents
    Marketing Specialist
    Sprinkles Parents Jan 2023 - Apr 2023
  • Spotify
    Senior Account Manager - Tech/Telco
    Spotify Apr 2021 - Mar 2022
    Strategized negotiation processes to incentivize long-term contracts in technology vertical, developing successful partnerships with direct clients and agency contacts in pre- and post-sale accounts, growing accounts by 60% YoYLed collaborative planning and campaign execution for enterprise clients, delivering impactful presentations to executive leadership and optimizing budgets, surpassing quarterly projections by 120%+
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  • Spotify
    Manager, Client Solutions And Success | San Francisco
    Spotify Sep 2019 - Apr 2021
    San Francisco, California
    Managed 5 direct reports in Tech/Telecomm vertical, delivering performance reviews and personal development plans, setting client expectations and SLAs, and serving as point of escalation and troubleshooting for all client-related issuesCultivated partnerships with internal and external stakeholders to bolster negotiations for annual JBPs (Joint Business Plan), enabling collaboration between Sales and Operations teams in escalation processes within Spotify advertising unit
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  • Spotify
    Client Solutions Partner
    Spotify Feb 2019 - Apr 2021
    Boosted Northwest regional growth by 53% in initial year, establishing long-term partnerships with national brands while targeting continuous improvement in team building and client communicationSpearheaded onboarding initiative in collaboration with US marketing teams onboard clients’ 1st party data and created custom 3rd party segments to target and engage brand’s target audience
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  • Spotify
    Sales Planner
    Spotify Feb 2017 - Jan 2019
    Boosted Northwest regional growth by 53% in initial year, establishing long-term partnerships with national brands while targeting continuous improvement in team building and client communicationCollaborated with CloudSense Advisory Panel on testing, identifying, and escalating errors with order management platform, including cross-functional collaboration to streamline order management processes
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  • 26 Dot Two, Llc
    Senior Media Planner
    26 Dot Two, Llc Jan 2015 - Dec 2016
    Planned and executed customized media services according to client goals and objectives, working closely with creative teams to ensure streamlined production pipelines, and provided ongoing monitoring of campaign performanceNegotiated proposals to ensure success in campaign objectives and project timelines, leading media planning and management teams in plan implementation across quarterly, annual, and individual review cycles
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  • Riester
    Media Planner/Buyer
    Riester Feb 2014 - Nov 2014
    Phoenix, Az
    Managed online presence for ad campaigns via social media, market research, creative trafficking, and cross-functional collaboration to drive campaign performance and ensure long-term advertising success
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  • Riester
    Junior Media Planner
    Riester Mar 2012 - Jan 2014
    Identified and analyzed competitor information to deliver impactful recommendations for campaign advantages, disrupting existing market with competitive edge and comprehensive sales strategy
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  • Riester
    Media Assistant
    Riester Dec 2010 - Feb 2012
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  • Riester
    Intern
    Riester Aug 2010 - Nov 2010
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Brittany Hoffman Education Details

Frequently Asked Questions about Brittany Hoffman

What is Brittany Hoffman's role at the current company?

Brittany Hoffman's current role is Account Manager.

What schools did Brittany Hoffman attend?

Brittany Hoffman attended Arizona State University, W. P. Carey School Of Business, University Of Economics, Prague.

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