•Deliver clear, concise, and consistent customer service to active and terminated employees as well as the internal HR team•Responsible for the administration of employee leave of absence, return to work programs, time and attendance system administration, and data integrity of the Human Resource Information System•Assist with employee payroll and benefit related inquiries•Partner with Finance, HR, and Management to develop/monitor internal reports •Review personnel forms and process transactions for the full employee life cycle•Participate in training sessions about benefit or program changes and enhancements•Maintain and secure employee personnel files and other mandated files (i.e. I9 records)•Conduct weekly new hire orientations on-site and via conference call for all other U.S. locations•Provide training to all new managers and salaried non-exempt employees on the time and attendance program•Handle all leaves of absence claims (disability and FMLA) for U.S. exempt and salaried non-exempt employees•Monitor and provide feedback regarding the company’s benefits programs including salary continuation, sick time, holiday pay, vacation and attendance policies enhancements to services provided by the HR Service Center•Follow company SOX procedures and guidelines to ensure data integrity and confidentiality and facilitate auditing on SOX controls•Reconcile monthly invoices for U.S. Benefits and process in SAP for payment. Work with the benefits team to create new PO’s (as needed) and Benefit vendors with payment term changes

• Advise global HR team members on resolutions of HR system performance issues, unexpected results, workflow failures, scheduled activities or recommend solutions/alternate methods to meet business needs• Partnered with site to successfully complete an Office of Federal Contract Compliance Programs (OFCCP) audit• Ensure data integrity across HR software systems via reporting, clear processes and system administration• Develop and maintain functional documentation, standard operating procedures, system documentation, user guides and training materials• Review, test, and implement upgrades and/or patches – collaborate with functional and technical staff to schedule and communicate application of upgrade/fix• Initiate continued implementation and improvement of HR related systems to ensure maximum cross-platform processing and data analytics capability• Responsible for compliance data sharing such as Affirmative Action, EEO, Veteran and other regulatory reporting

-Handle HR data entry (new hires, terminations, employee changes) into ADP Workforce Now for all U.S. Patheon sites-Manage the annual benefits enrollment for all Patheon U.S. Locations-Develop & deliver training material for all system upgrades, integrations and implementations-Deliver on-site and web-ex systems training sessions across all Patheon locations-Create and analyze reports for Senior Leadership-Managed the implementation of ADP's Workforce Now at three acquired locations from March 2015 to September 2015-Assisted with the upgrade of ADP Workforce Now (versions 2 & 8) to Workforce Now (version 9) in October 2015-Launched an automated time-off tracking system on ADP Workforce Now for all Patheon U.S. locations in February 2016