Brittany Hamilton Email & Phone Number

United States

• Marketing e-newsletter composition/distribution, customer correspondence.

United States

Cashiers, Nc

• Developed relationships with clients and helped provide an exceptional guest experience.• Initiated process implementation/improvement and contributed to troubleshooting and feedback of website event registration process. Edited website content. • Assisted with client communication. Ensured clients had directions, important phone numbers, schedules, and local area information. Managed facilitator/intern bunkhouse.• Scheduled property tours/site-visits and was instrumental in Ranch event planning. Assisted with ensuring appropriate supplies were on site, set-up, supervising event flow, and break-down. • Analyzed cost of events from food/beverage standpoint to help with budgets, pricing, and event cost reduction. • Managed owners’ residence, including maintenance, repairs, landscaping, and housekeeping, and handled all corresponding payments and expense reports.• Ordered, shopped for, and stocked all household supplies.• Helped manage owner’s personal calendar. Scheduled and added appointments as requested, anticipated daily needs by viewing next day’s schedule at end of each business day.

Highlands, Nc

• Handled all aspects of guest reservations at a Relais & Chateaux property. Room descriptions, packages, billing, amenities, dinner and spa reservations, local activities and recreation.• Utilized hotel management software to log all important client communication, notes, and preferences. • Built relationships with guests. Helped plan surprises and meaningful occasions, doing whatever it took to exceed guests’ expectations, receiving personal notes of appreciation.• Began working in Madison’s restaurant at Old Edwards Inn, and was promoted to Guest Reservations.

Marietta, Ga

• Filed paid invoices, paid all company and personal bills, maintained personal and business checking accounts, and made weekly bank deposits, enabling President to spend time producing property appraisals.

Marietta, Ga

• Delivered great customer service in a high-volume, fast-paced environment while multi-tasking and exhibiting efficiency. Earned loyal customers by maintaining a friendly, caring, and bubbly personality. • Addressed customers’ concerns with empathy, focusing on their satisfaction as the ultimate outcome.• Handled end-of-shift reports and cash deposits, and oversaw other employees. Was entrusted with large amounts of cash and properly closing the business at end of the night.

Kennesaw, Ga

Marietta, Ga

• Handled client phone calls, concerns, and messages, prioritizing urgency and need of doctors’ attention.• Scheduled office visits, surgeries, and procedures, and kept patient files current.

Marietta, Ga

• Managed daily administration of large veterinary office, composed and managed all written correspondence, and participated in weekly customer service meeting.• Provided emotional support to clients in times of loss.