Review 50+ resumes weekly for quality, accuracy, and relevancy while recommending resources to assist and improve resume, boosting chances of successful employmentTeach clients about Applicant Tracking System (ATS) while advising best practices by communicating technical matters in a non-technical wayAnalyze and research clients’ targeted job for keywords improving the likelihood of interviewsConducts 1-on-1 live coaching consultations advising clients on best practices and improvements

Spearheaded screening, interviewing, hiring, and onboarding team members to meet immediate and expected demand improving efficiency by 40%Worked with team members 1 on 1 to enhance performance and employee satisfaction by providing hands on training, conducting performance reviews, and assessing goalsCreated documentation and training materials for staff and new hires to enhance employee performance and boost productivity by 20% Coached managers on encouraging and monitoring employee development and performance, by providing guidance on employee relations and matters of corrective action increasing retention rate by 50%Maintained employee records to ensure 100% accuracy for all employeesCoordinated employee work schedule to ensure adequate staffing and training at all times

Managed 100% of household aspects, including organizing schedules, groceries, cleaning, and laundryCreated educational learning opportunities customized to each child and their specific needs and interests, which included home activities, crafts, and scheduled outingsExposed children to American Sign Language (ASL) and practiced with them 5 days per week in structured and unstructured settingsEngaged children in learning basic cooking skills during meal prep 15 meals per week

Exceeded sales target by 10% in 2014 by maintaining a robust knowledge of products/services and accurately assessing customer needsGrew existing customer accounts through exceptional customer service and effective sales techniques Actively maintained and updated customer accounts while interacting with customers across and email and phone, with 100% accuracy Promptly handled 100+ customer inquiries and complaints per day with a 98% customer satisfaction rateTrained and mentored new staff members to achieve and maintain top client satisfaction