Manager:Oversee day-to-day operations of the restaurant, including opening and closing procedures, scheduling, and ensuring compliance with health and safety regulationsTrain and supervise restaurant staff, including servers, hosts/hostesses, and kitchen staffManage inventory and ordering of suppliesHandle customer complaints and ensure a positive dining experience for all guestsAssist with menu planning and specialsMaintain a clean and organized restaurant environmentCollaborate with the kitchen staff to ensure timely preparation and delivery of food ordersServer:• Delivers genuine hospitality to our guests so they are compelled to return• Establishes an emotional connection with each guest with engaging conversation and excellent service • Listens attentively and seeks feedback to continuously improve performance• Consistently lives the vision and values of the company with pride• Demonstrates a teamwork mentality, recognizing the importance of working together to optimize guest satisfaction• Approaches every shift with energy and a can-do attitude.• Utilizes extensive menu expertise to guide guests through their dining experience• Communicates allergy sensitivities and special requests to appropriate manager• Employs an attention to detail that ensures all items are prepared to guest specifications• Website redesign• Social Media Manager

Planning and organizing art marketsWebsite design Social media management Excel Email correspondenceVenue scouting Light bookkeeping Google Apps

Incoming and outgoing wires Review and approve mobile and ATM depositsDocument review to ensure accuracy

• Perform duties associated with ATM Debit Card: Settlements, Card ordering and maintenance, Management and Investigation of EFT errors, disputes, and unauthorized transactions in accordance with Reg E• Open new accounts and assist customers with transactions that include deposits, withdrawals, official checks, wire transfers, and loan payments• Prioritize tasks• File documents, paperwork and other materials• Provide technical support, set-up, and training for Remote Deposit System and On-Line Banking.• Resolve customer issues, concerns, and questions in a timely manner to maintain optimal performance in service quality, accuracy, efficiency, and manage risk prudently. Use all available resources ensuring thorough research and prompt follow-up, resulting in an efficient and satisfactory conclusion to client requests. Corresponds regularly throughout the research process to relay status and updates in support of a timely resolution. Make and approve policy and procedure exceptions within assigned limits.• Call center duties: answering general questions about accounts, transferring using Shore-Tel software• Sending domestic and international wires• Assisted with on boarding 5 new employees• Plan and coordinate company outings for 45+ people• Plan and coordinate Board meetings: order catering, prepare Board Meeting packages while maintaining utmost discretion when dealing with sensitive topics• Monitored office supplies and replenished stock as necessary.. Maintained all office equipment including printers, copiers and computers• Coordinated with building staff with any maintenance issue• Designed, using Adobe Photoshop and Illustrator, Monthly Celebration emails for staff as well as holiday graphics• Designed and maintained New Account Forms for ‘client use’ using Adobe Acrobat• Greeted visitors and determined to whom and when they could speak with a specific individual

• Perform duties associated with ATM Debit Card: Settlements, Card ordering and maintenance, Management and Investigation of EFT errors, disputes, and unauthorized transactions in accordance with Reg E• Open new accounts and assist customers with transactions that include deposits, withdrawals, official checks, wire transfers, and loan payments• Prioritize tasks• File documents, paperwork and other materials• Provide technical support, set-up, and training for Remote Deposit System and On-Line Banking.• Resolve customer issues, concerns, and questions in a timely manner to maintain optimal performance in service quality, accuracy, efficiency, and manage risk prudently. Use all available resources ensuring thorough research and prompt follow-up, resulting in an efficient and satisfactory conclusion to client requests. Corresponds regularly throughout the research process to relay status and updates in support of a timely resolution. Make and approve policy and procedure exceptions within assigned limits.• Call center duties: answering general questions about accounts, transferring using Shore-Tel software• Sending domestic and international wires• Assisted with on boarding 5 new employees• Plan and coordinate company outings for 45+ people• Plan and coordinate Board meetings: order catering, prepare Board Meeting packages while maintaining utmost discretion when dealing with sensitive topics• Monitored office supplies and replenished stock as necessary.. Maintained all office equipment including printers, copiers and computers• Coordinated with building staff with any maintenance issue• Designed, using Adobe Photoshop and Illustrator, Monthly Celebration emails for staff as well as holiday graphics• Designed and maintained New Account Forms for ‘client use’ using Adobe Acrobat• Greeted visitors and determined to whom and when they could speak with a specific individual

• Perform duties associated with ATM Debit Card: Settlements, Card ordering and maintenance, Management and Investigation of EFT errors, disputes, and unauthorized transactions in accordance with Reg E• Open new accounts and assist customers with transactions that include deposits, withdrawals, official checks, wire transfers, and loan payments• Prioritize tasks• File documents, paperwork and other materials• Provide technical support, set-up, and training for Remote Deposit System and On-Line Banking.• Resolve customer issues, concerns, and questions in a timely manner to maintain optimal performance in service quality, accuracy, efficiency, and manage risk prudently. Use all available resources ensuring thorough research and prompt follow-up, resulting in an efficient and satisfactory conclusion to client requests. Corresponds regularly throughout the research process to relay status and updates in support of a timely resolution. Make and approve policy and procedure exceptions within assigned limits.• Call center duties: answering general questions about accounts, transferring using Shore-Tel software• Sending domestic and international wires• Assisted with on boarding 5 new employees• Plan and coordinate company outings for 45+ people• Plan and coordinate Board meetings: order catering, prepare Board Meeting packages while maintaining utmost discretion when dealing with sensitive topics• Monitored office supplies and replenished stock as necessary.Maintained all office equipment including printers, copiers and computers• Coordinated with building staff with any maintenance issue• Designed, using Adobe Photoshop and Illustrator, Monthly Celebration emails for staff as well as holiday graphics• Designed and maintained New Account Forms for ‘client use’ using Adobe Acrobat• Greeted visitors and determined to whom and when they could speak with a specific individual

• Utilizes integrity, honesty and knowledge to promote the culture, values and mission of Starbucks. • Employs highly effective communication and problem solving skills during periods of high volume and/or stressful situations• Anticipates customer and store needs with advanced assessment abilities• Communicates information to manager in order help team create “Third Place” environment• Assists with new partner training by using positive reinforcement to improve team performance, as well as individual partner success• Creates a positive learning environment by respectfully providing clear, concise and timely coaching and feedback to partners • Delivers exemplar customer service to a wide array of customers utilizing our philosophy that “the customer is always right”

I contacted sponsors and venues to plan events for our charities. Created and circulated flyers, aswell as .pdf files for social media. I would make sure that there was ample information on our charitieseach month so the girls would be able to speak about them at events.

Garden AssociateHelp customers with any questions with gardening needs. Maintain a clean and stocked area.Daily responsibilities was, but not limited to, maintaining the outside area, pulled down low stock items,faced products as well as preparing transfers to other stores.Cashier/CoachThrough computer training I was trained to ring out guests with The Home Depot register system. Iworked at the Pro-Desk area and quickly learned how to use the SVS system. I helped the Pro-Deskassociates prepare work orders and scan in the items for the customer.• Earned certifications while working with customers• Learned how to ‘pick’ orders for the Pro-deskSpecial Service AssociateThrough computer training I used The Home Depot register system to return items for customers.Prepare special orders/quotes using the SVS system. Using the register system or the ‘My Apron’application I would open consumer credit accounts.

• Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer. ...• Customer service: Greet and guide customers in a friendly and professional manner. • Electronic Funds Transfers: Process recurring and daily electronic transactions.• Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.• Maintained office scheduling and event calendars.• Composed, typed, and distributed meeting agendas and minutes, routine correspondences and reports.• Set up and handled incoming mail and office filing systems.• Collected and coordinated the flow of internal and external information.• Managed office equipment and office space.• Established the administrative work procedures for tracking staff’s daily tasks.