Brittany Pace Email and Phone Number
As a Hospitality Service Manager at SaltBlock, a leading hospitality and catering company, I provide concierge service for clients' event projects, from luxury weddings to corporate gatherings. I have a Bachelor of Science in Business Administration and Management from Florida Southern College, and a USF Modern Management Tools Certificate that enhances my leadership and organizational abilities.With over 10 years of experience in the hospitality industry, I have developed skills in event planning, customer service, strategic planning, and event management. I have also contributed to the development of new lines of business and services with C-level executives, and implemented new standard operating procedures. I am passionate about creating memorable and customized experiences for our clients, and delivering high-quality results with efficiency and professionalism.
Saltblock Hospitality
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Hospitality Service ManagerSaltblock Hospitality Mar 2023 - PresentTampa, Florida, United StatesProvide event concierge service for client's event projects Managed luxury events, rental deliveries & and necessary logistics Provide additional, relevant sales recommendations tailored to each project Management of events through CRMs & budgetsWork directly with clients to lay out their private events & upsell third party rentals Offered private consultations to create décor portfolios based off of client wants and needs Developing new line of business and services with C-level executives Developed new Standard Operating Procedures for new business avenuesSought out and maintained contacts at external businessesProvide managerial oversite of events often in excess of $50,000Coordinate with internal lines of business to ensure success of events Fostered professional relationships with external business professionals Provide event concierge service for clients for their event projects Research emerging industry trendsDevelop pricing guides for new trends and servicesEstablish best practices to ensure new trends are capitalized on -
Visual SpecialistThe Container Store Jun 2022 - Mar 2023Tampa, Florida, United States• Coordinated the transitions of merchandise and promotional material• Optimize staff performance in order to exceed sales goals and company metrics • Connect with other departments in the store to complete goals• Accept and process weekly freight deliveries • Evaluate the quality of merchandise before placing it on the sales floor • Communicate and uphold changes as needed from brand• Collaborates with visual manager to ensure all areas meet brand expectations • Provides regular feedback to the General Manager and Store Managers specifically related to training, follow-up, and coaching opportunities during a daily touch-base meeting• Drive initiatives, motivate and inspire enthusiastic and productive behavior, with the goal of providing exceptional service to our customers -
Project CoordinatorTropical Labs Jan 2022 - Apr 2022Tampa, Florida, United States• Work with potential clients to determine the viability of their projecto Determine the Minimum Order Quantity (MOQ) of the client’s projecto Verify that client’s product falls within the FDA Regulations and can be produced in the facilityo Ensure the client has signed FDA required paperwork, and appropriate Non-Disclosure Agreements (NDA)o Establish the Research and Development (R&D) cost analysis for the client’s producto Work closely with all departments to ensure projects are moving through product development, formulation, and completion• Anticipate and resolve any roadblocks with raw materials, packaging needs, and labeling.• Communicate with project stakeholders throughout the development process• Work alongside the Vice President of Sales to ensure that projects are finished within budget and projected timelines• Manage the R&D team and communicate stakeholder needs to the R&D team• Use project management software to track project recordso Use PipeDrive and Trello to log information and communicate the needs of the stakeholders -
Team LeadEver After Farms Jun 2020 - Dec 2021• Facilitated weddings and wedding operations for a business making in excess of one million dollars• Performed Team Lead functions for multiple wedding eventso Created schedules for employeeso Interacted with multiple vendors providing services to the events taking place on propertyo Resolved issues that any couple may have had while conducting events on our propertieso Helped guide design choices and provide guest to further refine operating procedures • Managed the Preferred Vendor Program for Ever After Farmso Provided marketing services to local businesses Reached out to local business to expand our list of Preferred Vendors Issued and managed vendor contracts to allow the businesses to operate safely and within business policyo Invoiced businesses weekly in accordance with vendor contracts Developed new best practices that resulted in a doubling of marketing revenueo Maintained lists of preferred and discouraged vendorso Worked to resolve issues that vendors had while operating at any of our statewide locationso Manage vendor contact information Add and remove contact information on the company website via WordPress• Helped develop and diversify emerging new revenue streamso Spearhead the opening of a new property Researched market price of wedding venues to competitively price wedding venues Developed processes for Floristry Training classes to offer at new venue Developed Standard Operating Procedures to begin agritourism classes o Assisted in the development of wholesale flower business Assisted on site flower farmers with developing the grow schedule for flower Researched and developed procedures for shipping wholesale flowers to customers Reached out to local florists to develop a wholesale network
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Venue CoordinatorEver After Farms Jul 2019 - Dec 2021
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Sales AssociateL Brands Apr 2012 - Apr 2019Lakeland, Florida· Provide exceptional sales, merchandising, and customer service, interacting successfully with 50+ customers daily· Achieve daily sales goals by suggesting meaningful add-on to transactions and building relationship with customers · Collaborating effectively with team members to develop more efficient sales skills as well as providing peer development· Promptly processed shipments of products as Stock Room Coordinator -
Team LeaderVera Bradley Oct 2018 - Mar 2019Tampa/St. Petersburg, Florida Area· Plan daily employee sales goals, ensure we are trending to hit monthly and yearly sales goals to help sales-growtho Up to and including coaching other employees on how to improve sales numbers and drive traffic· Create specialized event flyers for monthly events within store.· Network with local businesses and charities for events within store to help build the Vera Bradley Customer base and assist the event host/organization. · Orchestrate event set-up and break downs. · Update weekly Employee Productivity Reports to reflex · Provide relevant and constructive feedback to help develop associates with long term goals -
Coordinator Of AttractionsWalt Disney World May 2015 - Oct 2018· Assisted in developing new rotations for Town Square Theater and Walt Disney World Railroad · Manage staffing for Walt Disney World Railroad, Town Square Theater, and Parade Audience Control · Developed daily staffing plans for the Walt Disney World Railroad· Facilitate and maintain safety critical functions for Guests while collaborating with other front-line employees to help provide fantastic · Responsible for supervising area safety and efficiencies in all trained areas· Quarterly Award Recipient - November 2016
Brittany Pace Education Details
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Business Administration And Management, General
Frequently Asked Questions about Brittany Pace
What company does Brittany Pace work for?
Brittany Pace works for Saltblock Hospitality
What is Brittany Pace's role at the current company?
Brittany Pace's current role is CWP Hospitality Service Manager @ SaltBlock | Event Planning and Management.
What schools did Brittany Pace attend?
Brittany Pace attended Florida Southern College.
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Brittany Pace
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