Brittany Samples Email & Phone Number

Williamston, NC, US

Martin County, North Carolina, United States

• Providing recommendations for each offender based on their situation
• Meeting with offenders regularly to check for progress and ensure they're following the terms of their probation
• Notifying the courts of probation violations
• Using various techniques, including drug and alcohol tests, monitoring software and GPS monitoring to track probationers
• Documenting all progress and violations
• Attending hearings and other court proceedings for assigned probationers

Greenville, North Carolina, United States

• Accurately calculates and processes payables in excess of $100,000 every month for atleast 12 properties along the east coast
• Research vendor statements and review invoices for appropriate documentation and approval, prior to payment
• Prepares vendor checks for mailing, account reconciliation, posting to GL, and coding using Yardi Systems
• Answers department calls, responds to general questions, forwards calls to appropriate team members

Huntersville, North Carolina, United States

• Corresponded via email, telephone, and portal collecting on past due accounts, resolving disputes and questions, researching misapplied payments, negotiation/ reductions, and other discrepancies
• Monitored ATB, Worst Case, Unapplied Checks, and other reports on a daily basis to ensure all goals were met and exceeded by deadlines
• Maintained a portfolio of over 4500 accounts (on average about 600 delinquent), monitoring a queue daily to ensure past due customers were contacted as needed via fax, email, and phone calls
• Provided excellent customer service to retain the loyalty of returning attorneys and facilities

Huntersville, NC

• Performed high volume, time sensitive tasks, relating to the cash advance agreement process, which includes coordinating and problem solving with attorneys and clients to ensure customer loyalty, quality, and.
• Maintained daily contact with up to 50 clients per day to inform them of their approval for a cash advance on their pending lawsuit
• Effectively communicated with appropriate parties on errors, inconsistency, and information request

Charlotte, North Carolina

• Met and/or exceeded daily batch goals
• Responsible for insuring all out bound packages were organized for picked upOversee, supervise & provide guidance to all team members ensuring all are trained properly and remain current on all procedures changes.

Bachelor Of Science - Bs, Psychology

Activities and Societies: National Society of Leadership and Success

Bachelor Of Arts - Ba, Criminal Justice

Concentration in Crime Analytics