- Completing procedure implementation forms for superseding, revising and terminating existing procedures and implementing UCOR procedures- Serve as a Training Point of Contact (TPOC); including updating training and required reading assignments for Training Positions and Individual Position Assignments via Electronic Forms- Conversing with program owners, quality assurance, and training personnel to determine next steps to complete process in line with all applicable procedures- Obtain, review, and provide reports from the learning management system regarding position, module and reading assignment information- Assist with updating Training Positions within UCOR’s current learning management system- Project Contract position with UCOR Training Department through Akima Infrastructure Services

- Manage Daily Operations Schedule (up to 15 field technicians) - managing 5-8 crews/projects daily, maintaining open dialogue on project status with Lead Technicians and managing impromptu labor reallocation across projects in order of emerging need- Project Planning/Labor Management for over 130 active projects - communicating with Clients, General Contractors, Designers, and other key players to stay on schedule for projected completion of various types of projects- Point of Contact for Internal Operations/WIP Communications - regarding active projects between Leadership, Engineering, Commissioning, Operations, and Sales teams- Procurement and Inventory Management - managing vendor relationships, ordering all material and equipment for projects, updating over 300 price lists/catalogs, assisting with receiving material, general warehouse organization, and staging material for upcoming jobs to lower technicians time in the warehouse daily- Participation within three EDGE (previously USAV Group) Special Interest Groups - Procurement, Operations, and Emerging Technologies- Serves as a fill in for the companies Administrative Assistant/Office Manager, along with my regular responsibilities, during periods of the position being vacant, including being a part of the recruiting, interviewing and training process for new administrative staff

Executive Assistant to the President/Office ManagerJune 2021-August 2022Executive Assistant to the Vice President/Office Manager September 2020-June 2021- Manage two offices/one connected warehouse with a variety of staff (up to 18 employees total in a range of roles, from Owner, Warehouse Manager, Technician, Engineers, etc)- Handle accounts receivable/payable, marketing, office management, Human Resources, vendor applications/relationships, and project specific tasks- Manage multiple Indeed/LinkedIn Job Postings, review all job applications and résumés, conduct phone and in-person interviews, write offer letters and prepare onboarding packages- Complete external employment verifications, labor law poster distribution, process payroll, credit card reconciliation, reimbursements, etc.- Manage personal and business calendars for multiple executive/management team members (schedule meetings, manage calendar invites, create meeting agendas and materials)- Assist with monitoring incoming service tickets and phone calls

- Created, organized, and maintained files for each real estate listing- Input and updated listing information and data into four MLS systems--- ParagonMLS, Navica, FlexMLS, and Catalyst - Managed social media profiles (Instagram, Facebook, Twitter, LinkedIn, Google)--- Created and ran Facebook Ads to increase reach for marketing campaigns--- More than doubled ad reach with 50% budget between 2018 and 2020--- Scheduled posts through Later and Facebook Creator Studio - Created and managed different formats of forms, documents & marketing materials--- Frequently using InstanetForms, NuancePDF, and Canva

- Worked with K-12 families from a variety of backgrounds in the Chattanooga area- Managed registration/sign-in table/waiting area for parents and students- Processed payments and filled out invoices for class fees and merchandise orders--- Processed credit card payments through Chase Mobile Checkout - Assisted head coach with coaching students in dance, stunting and tumbling

- Interviewed, hired, trained, scheduled, and supervised 4-8 box office staff- Performed administrative tasks such as, pulling data reports, creating schedules, meeting with the Director of Music Events to go over upcoming shows and schedules, etc.--- Pulled reports for ticket sales and online sales and created reports for event merchandise sales--- Used Outlook Calendars and Google Sheets to create schedules for student worker staff for shifts and meetings- Managed day to day operations for ticketed events using ShowClix.com, including working regular shifts in the Box Office and front of house for events