Brittany Anderson Givens Email & Phone Number

I am a dedicated professional with a strong background in customer service, claims, auditing, and criminal justice. Throughout my career, I have developed a reputation for delivering exceptional service, ensuring compliance, and fostering trust through meticulous attention to detail.My criminal justice background has equipped me with a unique perspective on problem-solving, ethics, and accountability, which I bring to every role.Passionate about continuous growth and building meaningful connections, I am always eager to collaborate with others to achieve shared goals and drive success.Let’s connect to explore opportunities and make a difference together!

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  Customer Service & Claims Specialist Iii

  Ecs

  Jan 2024 - Present - United States

  •     Streamlined claims processing by receiving, tracking, and reviewing documentation to ensure accuracy and compliance with eligibility requirements.•     Delivered exemplary customer support through phone and email, addressing inquiries and resolving issues efficiently to enhance satisfaction and retention.•     Conducted in-depth research and resolved intricate complaints, consistently achieving positive outcomes and fostering customer loyalty.•     Ensured seamless customer onboarding by maintaining precise processes for acquisition, account creation, and maintenance.•     Analyzed data and contributed to project metrics reporting, providing actionable insights to drive operational improvements.•     Independently addressed undefined issues, showcasing strategic problem-solving and critical thinking.•     Thrived in a fast-paced environment, adapting to evolving priorities while maintaining a focus on excellence.

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  Ashford University

  Bachelor'S Degree