Brittany Smith Email & Phone Number

I meticulously test internal and external tools throughout the entire development cycle, from API interactions to front-end interfaces. My role involves developing and executing test cases that cover the full application workflow, identifying and documenting issues, and ensuring that both backend and frontend components work seamlessly together. I regularly perform regression testing to validate both existing and newly built program functionality. By documenting errors, making suggestions for user experience, and eliminating inconsistencies I help maintain a stable work environment for stakeholders and ensure our clients receive the product they expect and deserve.I work closely with my team of developers to troubleshoot and facilitate efficient solutions for any issues that may arise and track them to resolution.

Managed and oversaw the application, issuance, and renewal of SSL certificates for a portfolio of 30,000 client websites. Processed DNS changes and fulfilled technical requirements to ensure secure and compliant SSL/TLS implementations.Coordinated with internal teams to complete requests and troubleshoot issues related to domain, email, and SSL.

Charlotte, North Carolina, United States

Rigorously tested and validated web designs, content, and interactive elements to ensure they meet established standards and perform optimally across various devices and browsers. Key responsibilities included verifying design integrity, checking content accuracy, and assessing mobile responsiveness to guarantee a seamless user experience.

Charlotte, North Carolina Area

Acted as primary contact for client inquiries and requests. Analyzed statements and compiled monthly reporting and recommendations directly to clients.Monitored wireless accounts to certify accuracy and suggested/implemented changes to manage expenses and provide cost reduction opportunities. Proactively maintained knowledge of current products and services to place orders and negotiate with wireless carriers on client’s behalf.

Provided excellent customer service in a fast-paced sales environment to increase customer base and loyalty. Utilized a consultative sales approach to provide pertinent recommendations to customers in order to meet and exceed sales quotas while managing and enhancing long-term customer relationships.

Bachelor Of Science Business Administration, Marketing

Activities and Societies: -Walter and Marie Williams Leadership Awards Program -Dean’s List recipient -Honor Roll recipient -Delta Zeta.

Code Immersion

Developed a strong foundational base of programming concepts and languages. Focused on Ruby on Rails by building & deploying custom web.

Ux Design

Explored the fundamentals of user experience and interaction design with hands on prototyping and wireframe activities.