Brittany Hauff Email & Phone Number

Bohemia, New York, United States

Hauppauge, New York, United States

Hauppauge, New York, United States

Hauppauge, Ny

Hauppauge, Ny

Hauppauge, Ny

Hauppauge, New York

Bohemia, Ny

Hicksville, New York

-Provided efficient and courteous service to all customers and inside and outside sales representatives.-Orchestrated and processed all aspects of equipment orders through Syteline and ESynergy, including validating, entering, finance, and coordinate delivery, install and training for purchases.-Prepared and sent Ellman/Cynosure domestic quotations and international Proforma invoices, as requested.-Reviewed, corrected and entered all international distributor orders and notified distributors of delivery and availability up receipt of order.-Managed import/export documentation for purchases, depending on country of delivery.-Interfaced daily with domestic and international customers to resolve issues and answer questions; Acted as a point of contact for all customer inquiries and issues such as complaints, returns, credits, etc. and come to the quickest and most efficient solution for the issues that are presented.-Upheld Company return policy; Took calls regarding return of merchandise and provide customer with RMA numbers.-Provided support to inside and field sales representatives by providing general information and quotations for future sales of equipment and act as a point of contact for field sales representatives to place rep sample orders. Facilitated demo equipment orders for sales force. Collaborated with sales and manufacturing for approval on demo shipments-Managed accounts as requested by field and inside sales representatives.-Cross-trained and provided back-up coverage in all other department positions-Initiated the commission files for the sales representatives to submit to finance/accounting.-Interfaced with, and developed cross-functional relationships with A/R, Invoicing, Quality, and Manufacturing.-Generated daily shipment and open order reports for international and domestic capital and consumable orders when requested-Performed order invoicing and mailings as requested

Uniondale, Ny

-Provided quick and courteous service to all Team Store customers by determining their needs and sharing product knowledge to suggest the appropriate merchandise to satisfy them by effectively employing suggestive selling techniques to increase sales-Directed customers to appropriate merchandise modification outlets within the team store.-Answered all questions about merchandise and the NYI hockey team in accordance with the customers’ level of expertise. -Acted as a point of contact for any customer inquires or issues on NYI game nights and when issues arose directed them towards an appropriate solution

Brooklyn, New York

Became a docent and helped around the office/Department of Education. As a docent I had to help educate people on the different creatures in the touch pool and help instructors during school field trips.

Queens, New York

As a peer mentor for this specific Discover New York Program, I was assigned to a specific teacher of one of the classes. I had to assist the teacher and in particular bring the class on field trips to different places around New York.

Bachelor Of Science (B.S.), Environmental Studies

Dean's List, 2008-2012 Silver Key Award for my major, 2010

Master Of Arts (M.A.), Global Development & Social Justice

Advanced Regents Diploma, No Specifics