Brittany Henderson Email & Phone Number

Lehigh Acres, Fl, Us

Florida, United States

Fort Myers, Florida, United States

Lead financial reporting function for 40+ properties, preparing monthly financial statements for boards and owners, ensuring timely and accurate delivery for meetings. Perform accurate accruals, amortization schedules, and reconciliation, confirming integrity of financial data. Conduct client meetings, addressing financial queries, and providing expert insights.●Commenced month-end activities by posting journal entries to general and subsidiary ledgers.●Streamlined accounting process and increased efficiency in coordination with executives.●Conducted audits of past work, AP and AR functions, and bank transactions, maintaining accuracy and compliance.●Supervised own portfolio of clients and outsourced clients, collectively accounting for 40% of company’s client base.

Minneapolis, Minnesota, United States

Major Responsibilities;I am overseeing millions of dollars of daily cash movement and forecast and potential liquidity events by leading a team while evaluating constructive feedback and analyzing performance to a higher standard.I administer and reconcile internal accounts to confirm all payments accurately as well as collaborate with FINRA and auditors as per need while maintaining compliance with new policies and FINRA rules/regulations.Key Deliverables;• Performed ad hoc analysis and calculations for management and business partners.• Developed team to high standard by providing constructive feedback and coaching.• Recognized financial risks and opportunities through operational understanding of business.• Delivered back-up support and assistance for various financial activities through data entry and verification.• Finished ad-hoc analysis for senior leaders to help bring new bank projects for team; saved company loan fees for three months in a row by transferring money and minimizing borrowing on key occasions.• Ensured smooth operations, productive communications, and effective understanding during all interpersonal contacts by cultivating effective working relationships with employees.

Minneapolis, Minnesota, United States

Major Responsibilities;I was leading and guiding team members on integral team processes while offering new bank work to team by scheduling and steering training sessions as needed.I have delivered accurate information to internal/external customers by utilizing suitable format and means of transmission.Key Deliverables;• Optimized processes by developing internal procedures and documents.• Assisted with transition to federal reserve from bank and from federal reserve to bank with limited client impact.• Identified and resolved complex problems relating to check, ACH, and wires and mitigated customer escalations by serving as subject matter expert.

Minneapolis, Minnesota, United States

Major Responsibilities;I have monitored all payments and adjustments by researching and adjusting all transactions relating to unapplied cash.I was coordinating ACH/Wire recalls by performing federal adjustments for clients as well as processing client requests by gathering, analyzing, and approving necessary information.Key Deliverables;• Decreased fraud losses by offering exceptional customer service to clients.• Trained and developed a strong cohesive team by coaching and encouraging staff.• Reduced risks by updating and maintaining teams' procedures for additional standardized processing.

Minneapolis, Minnesota, United States

Major Responsibilities;I was organizing and preparing filling documents accurately while executing a highly collaborative team environment.I have overseen document processing including revision formatting and processing of wire documents, performed documents processing with zero errors, and conducted necessary follow-ups as per requirements.Key Deliverables;• Attained job information by applying all existing resources and systems.• Prevented fraudulent wires by identifying and mitigating red flags (rush requests).• Delivered excellent customer service to clients, advisors, and internal partners by answering questions.

Minneapolis,Mn

Major Responsibilities;I have supported in troubleshooting issues and processing service requests into appropriate systems for resolution by acting as liaison between routine service issues.I was resolving all difficult questions by providing accurate information to clients, advisors, and other relationship partners in collaboration with internal members.Key Deliverables;• Ensured prompt resolution by compiling and entering all pertinent information.• Achieved highest survey ratings in company over phone by minimizing client escalations.

Brookdale Toyota, Brooklyn Center,Mn

Major Responsibilities;I was filling all invoices for service and completed repair orders by collecting payment on each order.I have received and processed payment from customers for goods and services as well as confirmed and claimed warranties by administering repair orders for correct pricing and billing.Key Deliverables;• Guaranteed highest degree of customer service by taking repair order and answering all questions.• Provided rental vehicles by gathering driver/insurance information in compliance with rules/laws.Additional Experience;Brokerage Service Professional II - Wires Phones, Ameriprise Financial, Minneapolis, MNSales Associate/ Bookkeeper, Holiday, Coon Rapids, MNCustomer Service Representative (CSR) / Office Administrator, National Seating & Mobility, Maplewood, MNGuest Service Shift Lead/ Bookkeeper, Kwik Trip, Blaine, MNService Cashier, Friendly Chevrolet, Fridley, MN